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2020-05-29:Jon Hainstock- 2020, after nearly a decade of work, I sold my software business (SaaS).md

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Jon Hainstock: 2020, after nearly a decade of work, I sold my software business (SaaS)

Jon Hainstock, May 28, 2020

Jon Hainstock 在 twitter 上快速回顧一些想法

  • Spent less time overthinking.
    • Not every decision is worth a conversation. Action cures fear.
  • Spent less time worrying about metrics.
    • Analytics tools are never perfectly accurate. Establish a baseline and don't obsess over the numbers.
  • Spent less time trying shiny tools.
    • There is no such thing as a perfect stack.
    • Don't optimize for future problems.
  • Spent less time on major releases.
    • Working without shipping is demoralizing. Work in shorter cycles. Make smaller bets.
    • It's okay if the codebase isn't perfect—it never will be.
  • Spent more time enjoying the wins.
    • Slow down. Be grateful for the stage you're in.
    • The next milestone won't make you happy.
  • Spent more time connecting with customers.
    • Some of my fondest memories were getting to know our customers and visiting them in person.
  • Spent more time on help docs.
    • We could have prevented a lot of support tickets by doing this.
  • Spent more time on content and strategy.
    • Chatting with @JHTScherck sooner about this would have been smart.
  • Spent time documenting the journey.
    • I wish I had a way to replay things we were thinking about and experienced.
    • Founder journey podcasts like @artofproductpod and @buildyoursaas are fantastic for this.
  • Experimented more with plans and pricing.
    • Charging more isn't always the answer.
    • But a small price or plan changes can make a big impact.
  • Hired a great customer support representative sooner.
    • Brooke, you're the best, and I miss you.
  • Not bought business cards.
  • Not hired an agency to do "link building."
    • Gosh, this was dumb. I hate getting these emails. Why on earth did I pay for someone to send them to other people ?
  • SEO was a big channel for us.
    • On-page optimizations made the biggest impact.

why you decide to sell it?

  • In short, it was a good deal. I felt it was time to take some chips off the table and start a new game.