Open Profile Directory doesn't work

[lukashass]

Steps to reproduce

1. Click on the menu button , then go to Help and select Troubleshooting Information.
2. Click on Open Directory in Profile Directory.
3. Your Thunderbird profile folder should open in File Browser, but nothing happens.

[Erick555]

Yes, this is flatpak limitation. The same is true for firefox flatpak. I think we can't fix this here.

[ovari]

Have you tried using Flatseal?

In Filesystem, is All system files enabled? Does that help? If not, try enabling the other options. Please advise which option works.

Thank you

[fabriciojardim]

I had the same issue following the instructions to backup Thunderbird. The workaround was to copy the profile directory from the location below:
~/.var/org.mozilla.Thunderbird/.profile
Can someone familiar with this please confirm this the correct directory?

Thanks.

[Erick555]

Yes ~/.var/org.mozilla.Thunderbird/.thunderbird is where TB flatpak profiles are stored.

[xduugu]

The upstream issue can be found here.

Does it make sense to track all these upstream issues downstream?

[Erick555]

No, but I wasn't aware of the upstream ticket and wasn't certain who is responsible. It may be worth to record known upstream flatpak issues in readme to prevent recurring questions though.

[xduugu]

Ah okay, I thought you knew it as it was labeled as "upstream". I was just wondering about all these "upstream" issues, even for hidden features like the wayland support.

[Erick555]

I somewhat knew but wasn't 100% percent sure. Also if it wasn't tracked upstream then there would be no path forward for this.

[Erick555]

Info about this is now in readme.

[darman96]

Enabling All user files in Flatseal did kinda work.
It opened the dialog but in ~/.thunderbird instead of the actual profiles folder: ~/.var/app/org.mozilla.Thunderbird/.thunderbird

As a workaround I made a symlink from ~/.var/app/org.mozilla.Thunderbird/.thunderbird to ~/.thunderbird