SMTP authentication error reported by riseup.net

[mrscottie]

The log shows SMTP authentication is successful; however, the recipient domain is not found, which is causing the addition of the email account to fail.

----------IMAP----------
connect mailcore::IMAPSession:0x7ffe3dbacdd0

• OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ AUTH=PLAIN AUTH=LOGIN] howdy, ready.
  ssl connect mail.riseup.net 993 2
  OpenSSL version: OpenSSL 1.1.0f 25 May 2017
  connect ok
  login
  1 LOGIN scot "*********"
  1 OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY LITERAL+ NOTIFY SPECIAL-USE COMPRESS=DEFLATE QUOTA] Logged in
  2 COMPRESS DEFLATE
  2 OK Begin compression (0.001 + 0.000 secs).
  3 ENABLE QRESYNC
• ENABLED QRESYNC
  3 OK Enabled (0.001 + 0.000 secs).
  4 NAMESPACE
• NAMESPACE (("" ".")) NIL NIL
  4 OK Namespace completed (0.001 + 0.000 secs).
  login ok
  5 LIST "" "*"
• LIST (\Noselect \HasChildren) "." Mailspring
• LIST (\HasNoChildren \UnMarked) "." Mailspring.Snoozed
• LIST (\HasNoChildren \UnMarked) "." Archive
• LIST (\HasNoChildren \UnMarked) "." Spambox
• LIST (\HasNoChildren \UnMarked) "." Queue
• LIST (\HasNoChildren \UnMarked \Junk) "." Spam
• LIST (\HasNoChildren \UnMarked \Sent) "." Sent
• LIST (\HasNoChildren \UnMarked \Drafts) "." Drafts
• LIST (\HasNoChildren \Marked \Trash) "." Trash
• LIST (\HasNoChildren) "." INBOX
  5 OK List completed (0.002 + 0.000 + 0.001 secs).

----------SMTP----------
220 fews2.riseup.net ESMTP (spam is not appreciated)
OpenSSL version: OpenSSL 1.1.0f 25 May 2017
init
EHLO arch
250-fews2.riseup.net
250-PIPELINING
250-SIZE 25600000
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-DSN
250-SMTPUTF8
250 CHUNKING
AUTH PLAIN c2NvdABzY290AEFiMGwxc2hBbGxTdGF0ZSQh
235 2.7.0 Authentication successful
MAIL FROM:scot@riseup.net
250 2.1.0 Ok
RCPT TO:email@invalid.com
450 4.1.2 email@invalid.com: Recipient address rejected: Domain not found

SASL_PATH: /usr/share/mailspring/resources/app.asar.unpacked

SMTP Last Response Code: 450
SMTP Last Response: 4.1.2 email@invalid.com: Recipient address rejected: Domain not found

Mailspring 1.10.6-1
Arch Linux - kernel 6.1.0-rc4-1-mainline

[dale76uk]

same here; tried both Linux and windows with the same reported error. had to abandon and switch to bluemail.

log:- personal info redacted

----------IMAP----------
connect mailcore::IMAPSession:0x7ffe2c3add90

• OK [CAPABILITY IMAP4rev1 CHILDREN ENABLE ID IDLE LIST-EXTENDED LIST-STATUS LITERAL- MOVE NAMESPACE QUOTA SASL-IR SORT SPECIAL-USE THREAD=ORDEREDSUBJECT UIDPLUS UNSELECT WITHIN AUTH=LOGIN AUTH=PLAIN] IMAP server ready H mieue008 22.3 IMAP-1MtgiN-1pFhKb2xGJ-00vBWE
  ssl connect imap.1and1.co.uk 993 2
  OpenSSL version: OpenSSL 1.1.0f 25 May 2017
  connect ok
  login
  1 LOGIN "xxxxxxx@xxxxxxxx.co.uk" "*********"
  1 OK LOGIN completed
  2 CAPABILITY
• CAPABILITY IMAP4rev1 CHILDREN ENABLE ID IDLE LIST-EXTENDED LIST-STATUS LITERAL- MOVE NAMESPACE QUOTA SASL-IR SORT SPECIAL-USE THREAD=ORDEREDSUBJECT UIDPLUS UNSELECT WITHIN APPENDLIMIT=140000000
  2 OK CAPABILITY completed
  3 NAMESPACE
• NAMESPACE (("" "/")) NIL NIL
  3 OK NAMESPACE completed
  login ok
  4 LIST "" "*"
• LIST (\HasNoChildren) "/" Denmans
• LIST (\Drafts \HasNoChildren) "/" Drafts
• LIST (\HasNoChildren) "/" INBOX
• LIST (\HasChildren) "/" Mailspring
• LIST (\HasNoChildren) "/" Mailspring/Snoozed
• LIST (\HasNoChildren) "/" Notes
• LIST (\Sent \HasNoChildren) "/" "Sent Items"
• LIST (\Junk \HasNoChildren) "/" Spam
• LIST (\HasNoChildren) "/" Temp
• LIST (\HasNoChildren) "/" "Temp sent"
• LIST (\Trash \HasNoChildren) "/" Trash
• LIST (\HasNoChildren) "/" Yesss
  4 OK LIST completed

----------SMTP----------
220 kundenserver.de (mreue108) Nemesis ESMTP Service ready
OpenSSL version: OpenSSL 1.1.0f 25 May 2017
init
EHLO xxxxxxxxx-ThinkPad-X1-Carbon-5th
250-kundenserver.de Hello xxxxxx-ThinkPad-X1-Carbon-5th [xx.xx.xx.xx.xx]
250-8BITMIME
250-AUTH LOGIN PLAIN
250 SIZE 140000000
AUTH PLAIN ZGFsZWdyYXR0b25AZ3JhdHRyb25peC5jby51awBkYWxlZ3JhdHRvbkBncmF0dHJvbml4LmNvLnVrAEBHZW9yZ2UyMTEw
235 Authentication succeeded
MAIL FROM:xxxxxxxxx@xxxxxxxxxx.co.uk
250 Requested mail action okay, completed
RCPT TO:email@invalid.com
451 Requested action aborted: local error in processing

SASL_PATH: /usr/share/mailspring/resources/app.asar.unpacked

SMTP Last Response Code: 451
SMTP Last Response: Requested action aborted: local error in processing

[logomojo]

Same error, I'm getting really frustrated here. Does anyone even monitor these posts? Has the project been abandoned? Is the error due to updates? I know I was using Mailspring successfully a few months back, but I had to reload my Linux OS. Newest version of Mailspring resulting in smtp authentication error. Help!!!

[guategeek]

Yah I was just trying to set up email on my new computer and getting the same exact problem, its trying to test the SMTP by sending to a fake address and that is failing leaving me unable to add the account. In my case the provider is mailbox.org

[glenn2223]

Issues have migrated to the mailspring discourse, there is a discussion over there at:

https://community.getmailspring.com/t/account-set-up-fails-with-smtp-error/1625

---

There is a PR in place that just needs to be approved and implemented. Hopefully, a fix should be up very soon

Foundry376/Mailspring-Sync#6

[logomojo]

Thanks so much for the update Glenn, I appreciate it!

[mndscp]

I installed the new version 1.10.7-1 yesterday. Quick note: It did not fix any sync issues with my existing setup. I had to delete the config directory and set up my account from scratch, then it worked. Thanks for the update :)

[Phylu]

@mndscp Thanks for testing this and the confirmation that it worked after setting up the the account anew.

[foundry376-bot]

This issue has been mentioned on Mailspring Community. There might be relevant details there:

https://community.getmailspring.com/t/account-set-up-fails-with-smtp-error/1625/27