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Scheduled emails failed sending with unexpected response #19593

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EigenSolver opened this issue Jan 9, 2023 · 1 comment
Closed

Scheduled emails failed sending with unexpected response #19593

EigenSolver opened this issue Jan 9, 2023 · 1 comment
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@EigenSolver
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Information about bug

ERPnext is configured to automatically send emails with invoices attached to customers when a sales invoice is submitted. The setting works well with version 13 but failing to send emails after updated to version 14.

I have to manually click 'send now' button to get it work. An error message popped with the email.

image

Module

other

Version

Frappe Version: version-14
ERPnext Version: version-14

Installation method

manual install

Relevant log output / Stack trace / Full Error Message.

command: LOGIN => unexpected response: b'BAD "Must issue a STARTTLS command first"'
@EigenSolver EigenSolver added the bug label Jan 9, 2023
@deepeshgarg007 deepeshgarg007 transferred this issue from frappe/erpnext Jan 15, 2023
@phot0n
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phot0n commented Jan 17, 2023

Hi, can you try using the starttls option? - seems like a problem with setting up your email account at a first glance

Screenshot from 2023-01-17 16-38-16

@ankush ankush closed this as not planned Won't fix, can't repro, duplicate, stale Nov 27, 2023
@github-actions github-actions bot locked as resolved and limited conversation to collaborators Dec 12, 2023
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