Email - Configurable Reply-To header

[rtdany10]

Certain service providers rejects emails where the From and Reply-To are different.

Currently, in order to set Reply-To as same as the sender, we have to enable incoming and make it the default email. Ref: https://docs.erpnext.com/docs/user/manual/en/configuring-a-reply-to-email-address-in-erpnext

It would be better to have a checkbox in Email Account to enforce Reply-To is also same a From?

[rehanansari26]

@rtdany10 can you elaborate more about what you want?

[rtdany10]

@rtdany10 can you elaborate more about what you want?

This is how you currently set To-Reply for emails set from Frappe Framework: https://docs.erpnext.com/docs/user/manual/en/configuring-a-reply-to-email-address-in-erpnext
This requires enabling Incoming on the email account and using the FF mailbox. This shouldn't be the case, I should be able to set To-Reply without having incoming enabled on FF for that account. I could be using an external mail client for incoming purpose.

[rehanansari26]

@rtdany10 can you elaborate more about what you want?

This is how you currently set To-Reply for emails set from Frappe Framework: https://docs.erpnext.com/docs/user/manual/en/configuring-a-reply-to-email-address-in-erpnext This requires enabling Incoming on the email account and using the FF mailbox. This shouldn't be the case, I should be able to set To-Reply without having incoming enabled on FF for that account. I could be using an external mail client for incoming purpose.

I not enabled incoming as you can see in my settings but also when any email goes from FF then automatically To-Reply is set to same email.

[rtdany10]

@rtdany10 can you elaborate more about what you want?

This is how you currently set To-Reply for emails set from Frappe Framework: https://docs.erpnext.com/docs/user/manual/en/configuring-a-reply-to-email-address-in-erpnext This requires enabling Incoming on the email account and using the FF mailbox. This shouldn't be the case, I should be able to set To-Reply without having incoming enabled on FF for that account. I could be using an external mail client for incoming purpose.

I not enabled incoming as you can see in my settings but also when any email goes from FF then automatically To-Reply is set to same email.

Are your From and To-Reply same or different?

[rehanansari26]

@rtdany10 It is same

[rtdany10]

@rtdany10 It is same

Did you send from the same user account as the email? Try from a different user account

[rehanansari26]

@rtdany10
The company email Account is setup like info@company.com

I am the User with email I'd as user@company.com so when this user send any email from Frappe so Default Sending is set as the company email id which is info@company.com. All mails are going with this company email so both email are same for this case.

Are you talking about setting up User wise Email Account?? Can you explain with your use case?

[rtdany10]

@rtdany10
The company email Account is setup like info@company.com

I am the User with email I'd as user@company.com so when this user send any email from Frappe so Default Sending is set as the company email id which is info@company.com. All mails are going with this company email so both email are same for this case.

Are you talking about setting up User wise Email Account?? Can you explain with your use case?

@rehanansari26 when you are sending email from user@company.com, the expected email headers:
Sender: info@company.com
Reply-To: info@company.com

But the actual headers:
Sender: info@company.com
Reply-To: user@company.com

I want the Reply-To to be same as sender.