Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

[Customer Portal] Fix the 'New Ticket' view #67

Closed
harshit-30 opened this issue Jan 31, 2022 · 4 comments
Closed

[Customer Portal] Fix the 'New Ticket' view #67

harshit-30 opened this issue Jan 31, 2022 · 4 comments
Assignees
@kamaljohnson @harshit-30
Milestone
15th Feb '22

Comments

@harshit-30
Copy link
Contributor

harshit-30 commented Jan 31, 2022 •
edited

Please use the below wireframe to understand the aesthetics of the form, the form will be redesigned in the future.

Customer Portal - New Ticket

Map the fields to:

  1. Your Email ID -> Raised By
  2. Subject -> Subject
  3. Description -> As the first communication.
@harshit-30 harshit-30 added this to the 15th Feb '22 milestone Jan 31, 2022
@harshit-30 harshit-30 self-assigned this Jan 31, 2022
@kamaljohnson
Copy link
Contributor

'Your Email ID' is not required, we get It when the user signs up

@kamaljohnson
Copy link
Contributor

Only signed-in users can create tickets

@harshit-30
Copy link
Contributor Author

Great!

@kamaljohnson
Copy link
Contributor

kamaljohnson commented Mar 21, 2022 •
edited

The current New ticket UI is different, updated done the new ticket UI based on the revised design,
Resolved in #200

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees

@kamaljohnson kamaljohnson

@harshit-30 harshit-30

Labels
None yet
Projects
No open projects
Frappe Helpdesk
Status: Done
Milestone
15th Feb '22
Development

No branches or pull requests
2 participants
@kamaljohnson @harshit-30