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[docs] the workstation backup docs' instructions for mounting persistent volumes are not valid for Tails 3.15 #4684

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zenmonkeykstop opened this issue Aug 20, 2019 · 6 comments
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@zenmonkeykstop
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zenmonkeykstop commented Aug 20, 2019

Description

The documentation at https://docs.securedrop.org/en/stable/backup_workstations.html#preparing-the-backup-device instructs the user to mount the PV to be backed up via Nautilus. Currently, if you attempt to mount a Tails PV via Nautilus it unlocks the encrypted volume but fails to mount it with an Operation cancelled message. The volume can still be mounted via the Disks utility.

Steps to Reproduce

in Tails 3.15 or greater,

  • Insert another Tails stick with a persistent volume and click the volume's entry in Nautlius' left-hand panel
  • enter the volume's passphrase and click Unlock

Expected Behavior

The volume is unlocked and available in Nautilus.

Actual Behavior

An Operation cancelled error is displayed and the volume's entry is no longer listed in Nautilus.

Comments

This is most likely an upstream Tails issue, but one workaround that is worth adding to the docs is to use the Disks utility to mount the volume. If you open Disks and click on the USB device's listing, you can see that the LUKS volume has been unlocked, just not mounted. Selecting the unlocked volume (the volume displayed under the encrypted volume) and clicking the play button mounts the volume and displays it in Nautilus with the correct name.

@eloquence
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@rocodes, could you see if you can repro, and check if there's an upstream issue already -- and if not, file one? If we're lucky this will be fixed in Tails 3.16 but if not, I agree we should add at least a note for now.

@rocodes
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rocodes commented Aug 28, 2019 via email

@rocodes
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rocodes commented Aug 30, 2019

See https://redmine.tails.boum.org/code/issues/16789 -- good news, fix committed :)

@rocodes
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rocodes commented Sep 6, 2019

Happy to report this does appear to be fixed by 3.16.

@buildbricks
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@eloquence I think this issue can be closed? Does any work remain for it?

@emkll
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emkll commented Oct 1, 2020

Thanks @joaedwar and @rocodes , this can be closed!

@emkll emkll closed this as completed Oct 1, 2020
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