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# Sphinx build info version 1
# This file hashes the configuration used when building these files. When it is not found, a full rebuild will be done.
config: 0018ffac4ac5e197f2bf082708df1f2f
tags: 645f666f9bcd5a90fca523b33c5a78b7
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Frequently Asked Questions
==========================

Come posso utilizzare i servizi EWake come sviluppatore?
------------------------------------------------------------------------------

`EWake <https://ewake.it>`_ sta lavorando per automatizzare questo processo, nel frattempo puoi avere maggiori informazioni ai `seguenti recapiti <https://ewake.it>`_.
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Documentazione
==============

La documentazione relativa a questa sezione è ancora in via di sviluppo, nel frattempo puoi avere maggiori informazioni ai `seguenti recapiti <https://ewake.it>`_.
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Documentazione di supporto
==========================

La seguente documentazione di supporto `EWake <https://ewake.it>`_ è suddivisa nelle seguenti macro-categorie:

* :ref:`user-docs`
* :ref:`reseller-docs`
* :ref:`developer-docs`

.. _user-docs:

.. toctree::
:maxdepth: 3
:caption: Documentazione Utente

user/email
user/domain
user/server
user/faq


.. _reseller-docs:

.. toctree::
:maxdepth: 3
:caption: Documentazione Rivenditore

reseller/index
reseller/faq


.. _developer-docs:

.. toctree::
:maxdepth: 3
:caption: Documentazione Sviluppatore

developer/index
developer/faq
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Frequently Asked Questions
==========================

Come posso diventare rivenditore dei servizi EWake?
-------------------------------------------------------------

`EWake <https://ewake.it>`_ sta lavorando per automatizzare questo processo, nel frattempo puoi avere maggiori informazioni ai `seguenti recapiti <https://ewake.it>`_.
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Documentazione
==============

La documentazione relativa a questa sezione è ancora in via di sviluppo, nel frattempo puoi avere maggiori informazioni ai `seguenti recapiti <https://ewake.it>`_.
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Domini
======

.. toctree::

domain/registration
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Registrazione
==================

lorem ipsum
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Email
=====

In questa sezione è riportata tutta la documentazione relativa alle caselle email ospitate presso `EWake <https://ewake.it>`_ o gestite da `EWake <https://ewake.it>`_ tramite servizi di terze parti.

.. toctree::
:maxdepth: 2

email/ewake
email/zimbra
email/gsuite
email/microsoft
email/zoho
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EWake
=====

.. toctree::
:maxdepth: 2

ewake/webmail
ewake/conf
ewake/ldap
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Configurazione dei client di posta
==================================

Questi sono i parametri per la configurazione delle caselle email `EWake <https://ewake.it>`_:

+-----------------------------------------------------------+
| Posta in arrivo - IMAP |
+======================+====================================+
| Server | imap.ewake.it |
+----------------------+------------------------------------+
| Porte | 993 *(consigliata)* o 143 |
+----------------------+------------------------------------+
| Connessione protetta | SSL/TLS *(consigliata)* o STARTTLS |
+----------------------+------------------------------------+
| Autenticazione | password normale |
+----------------------+------------------------------------+


+-----------------------------------------------------------+
| Posta in arrivo - POP3 |
+======================+====================================+
| Server | pop.ewake.it |
+----------------------+------------------------------------+
| Porte | 995 *(consigliata)* o 110 |
+----------------------+------------------------------------+
| Connessione protetta | SSL/TLS *(consigliata)* o STARTTLS |
+----------------------+------------------------------------+
| Autenticazione | password normale |
+----------------------+------------------------------------+


+-----------------------------------------------------------+
| Posta in uscita - SMTP |
+======================+====================================+
| Server | smtp.ewake.it |
+----------------------+------------------------------------+
| Porte | 465 *(consigliata)* o 587 |
+----------------------+------------------------------------+
| Connessione protetta | SSL/TLS *(consigliata)* o STARTTLS |
+----------------------+------------------------------------+
| Autenticazione | password normale |
+----------------------+------------------------------------+


Di seguito sono elencate anche delle istruzioni dettagliate per la configurazione sui principali dispositivi:

.. toctree::
:maxdepth: 1

conf/mobile
conf/mobile_nokia_symbian
conf/android
conf/iphone_ipad_ios6
conf/iphone_ipad_ios7
conf/mail_osx
conf/opera_mail
conf/outlook_2003
conf/outlook_2007
conf/outlook_2007_ldap_addressbook
conf/outlook_2010
conf/outlook_2011_mac
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Smartphone Android
==================

Apri l’applicazione dell’e-mail sul tuo telefono e seleziona l’opzione per configurare un nuovo account. Inserisci l’indirizzo e-mail e la password selezionati per l’account nel Pannello di controllo. Quindi fai clic sull’opzione **Manual setup** (Configurazione manuale).

.. image:: /assets/img/email/ewake/conf/android/inserimento_e-mail_e_password.png

| Come **Protocol**, seleziona IMAP.
| **Email address** (Nome utente): L’indirizzo e-mail completo
| **Username** (Nome utente): L’indirizzo e-mail completo
| **Password**: la password per l’indirizzo e-mail indicato in alto
| **IMAP Server** (Server IMAP): imap.ewake.it
| **Security Type** (Tipo di sicurezza): SSL
| **Server port** (Porta): 993.

Quindi fai clic su **Next** (Avanti).

.. image:: /assets/img/email/ewake/conf/android/impostazioni_server_entrata.png

| Per le impostazioni del server in uscita, inserisci le seguenti informazioni.
| **Login required**: da controllare
| **Username**: l’indirizzo e-mail completo
| **Password**: la password per l’indirizzo e-mail indicato in alto
| **SMTP server** (Server SMTP): smtp.ewake.it
| **Security Type**: SSL
| **Server port**: 465

Quindi fai clic su **Next** (Avanti).

.. image:: /assets/img/email/ewake/conf/android/impostazioni_server_uscita.png

| Inserisci un nome per l’account. Il nome dell’account ti consente di identificare facilmente l’account e-mail nel caso di configurazione di più indirizzi di posta.
| Inserisci il nome e fai clic su **Finish setup** (Fine) per terminare il processo di configurazione.

.. image:: /assets/img/email/ewake/conf/android/configurazione_account_effettuata.png
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iPhone/iPad (iOS 6)
===================

Tocca **Settings** e spostati su **Mail, Contacts, Calendars**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/tocca_settings_su_iphone.png

Tocca **Add Account...**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/tocca_add_account_su_iphone.png

Tocca **Other**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/tocca_other_su_iphone.png

Seleziona **Add Mail Account**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/seleziona_add_mail_account_su_iphone.png

| Immetti il tuo **Name** (nome).
| Immetti il tuo **Email** (indirizzo e-mail), ad esempio `name@example.com`, dove `example.com` corrisponde al dominio ospitato da `EWake <https://ewake.it>`_.
| **Password** è la password.
| Immetti una **Description** (descrizione), ad esempio `name@example.com`.
| Tocca **Next**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/immetti_nome_indirizzo_e_password_su_iphone.png

Seleziona la scheda **IMAP**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/seleziona_scheda_imap_su_iphone.png

| Per **Incoming Mail Server**, immetti **imap.ewake.it** come **Host Name**.
| Immetti il tuo indirizzo e-mail completo nel campo **User Name**, ad esempio `name@example.com`.
| Immetti la **Password**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/immetti_dettagli_server_posta_entrata_su_iphone.png

| Per **Outgoing Mail Server**, immetti **smtp.ewake.it** come **Host Name**.
| Immetti il tuo indirizzo e-mail completo nel campo **User Name**, ad esempio `name@example.com`.
| Immetti la **Password**, quindi tocca **Next**.
| Ricorda che, anche se il campo è **Optional** (opzionale), devi comunque compilarlo.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/immetti_dettagli_server_posta_uscita.png

Tocca **Save** una seconda volta.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/tocca_ancora_save_su_iphone.png

Tocca l’account e-mail che hai appena creato.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/tocca_account_posta_creato_su_iphone.png

Tocca il campo **Account**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/tocca_il_campo_account.png

Tocca **SMTP** nella sezione **Outgoing Mail Server**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/tocca_il_campo_smtp.png

Tocca **smtp.ewake.it** nella sezione **Primary Server**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/tocca_info_nel_campo_primary_server.png

| Come **Host Name** immetti **smtp.ewake.it**.
| Immetti il tuo indirizzo e-mail completo come **User Name**, ad esempio `name@example.com`.
| Immetti la tua **Password**.
| Il campo **Use SSL** dovrebbe essere impostato su **ON**.
| Il campo **Authentification** dovrebbe essere impostato su **Password**.
| Nel campo **Server Port** indica la porta 465. Per verificare questo dato, tocca **Done**, quindi **Account**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/immetti_ancora_dettagli_server_posta_uscita.png

Vai su **Use SSL** per **Incoming Settings** e scorri fino al valore **ON**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/scorri_use_ssl_su_off_su_iphone.png

Il campo **Use SSL** è adesso impostato su **ON**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/use_ssl_e_impostato_su_off.png

| Il prossimo passo consiste nel sincronizzare **Mailbox Behaviors** con il server, per verificare che tutti i messaggi e-mail vengano salvati sul dispositivo e sul server.
| Tocca **Drafts Mailbox**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/sincronizza_mailbox_behavior.png

| Tocca **Drafts** nella sezione **On the Server**. Vai indietro facendo clic su **Advanced** e ripeti questa operazione per tutte le altre caselle di posta. Il campo **Sent Mailbox** dovrebbe essere impostato su **Sent** nella sezione **On the server** e **Deleted Mailbox** dovrebbe essere impostato su **Trash** nella sezione **On the server**.
| Per completare la configurazione, tocca **Account**, quindi **Done**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios6/tocca_draft_sent_e_trash.png

Complimenti! Hai configurato correttamente il tuo account e-mail `EWake <https://ewake.it>`_ sul tuo dispositivo iOS.
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iPhone/iPad (iOS 7)
===================

Aggiungi il tuo account di posta
--------------------------------

| Tocca **Impostazioni**
| Scorri in basso e tocca **Posta, contatti, calendari**

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/tocca_mail_contatti_calendario_su_iphone_ios7.png

Tocca **Aggiungi account**

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/tocca_aggiungi_account_su_iphone_ios7.png

Tocca **Altro**

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/tocca_altro_su_iphone_ios7.png

Seleziona **Aggiungi account Mail**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/tocca_aggiungi_mail_account_su_iphone_ios7.png

| Inserisci il tuo **Nome**.
| Inserisci la tua **E-mail**. Per esempio: `hello@example.com`, dove `example.com` è il tuo dominio presso `EWake <https://ewake.it>`_.
| **Password** è la password.
| Inserisci una **Descrizione**. Per esempio: `hello@example.com`.
| Tocca **Avanti**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/inserisci_email_e_password_su_iphone_ios7.png

Evidenzia la scheda **IMAP**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/evidenzia_la_imap_tabella_su_iphone_ios7.png

| Nel campo **Server posta in arrivo** inserisci **imap.ewake.it** come **Nome host**.
| Inserisci il tuo indirizzo email completo come **Nome utente**. Per esempio: `hello@example.com`.
| Inserisci la **Password**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/impostazioni_per_entrata_mail_server_su_iphone_ios7.png

| Nel campo **Server posta in uscita** inserisci **smtp.ewake.it** come **Nome host**.
| Inserisci il tuo indirizzo email completo come **Nome utente**. Per esempio: `hello@example.com`.
| Inserisci la **Password**.
| N.B. Anche se il campo dice **Facoltativo** devi comunque riempirlo.
| Tocca **Avanti**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/impostazioni_per_uscita_mail_server_su_iphone_ios7.png

Tocca **Salva**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/tocca_salva_su_iphone_ios7.png

Sincronizza le cartelle con il server
-------------------------------------

| Il passo successivo è sincronizzare i **Regole casella** con il server, per essere sicuro che le tue email siano salvate sia sul dispositivo che sul server.
| Tocca l’account di posta che hai appena aggiunto.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/tocca_il_account_tu_aggiunto_su_iphone_ios7.png

Tocca il tuo account di nuovo.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/tocca_tuo_account_ancora_su_iphone_ios7.png

Tocca **Avanzate**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/tocca_avanzate_su_iphone_ios7.png

| Tocca **Casella bozze** e seleziona **Drafts**.
| Tocca **Casella posta inviata** e seleziona **Sent**.
| Tocca **Casella posta eliminata** e seleziona **Trash**.
| Per completare la configurazione, tocca **Account** e **Fine**.

.. image:: /assets/img/email/ewake/conf/iphone_ipad_ios7/seleziona_cartelle_su_iphone_ios7.png

Congratulazioni, hai configurato con successo il tuo account di posta con `EWake <https://ewake.it>`_ sul tuo dispositivo iOS 7.

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