State becoming unavailable and won't recover until Home Assistant is restarted

[arnoldpistorius]

Hi,

I have the issue that at some time (after few days) the states of the integration become "unavailable" and won't recover until I restart Home Assistant.

I don't see anything in HA logs, but I also don't have the debug log of this integration enabled. I have used same e-mail address as the Zonneplan app on my phone uses, could that be a problem?

I will enable the debug logging and let you know when it happens again

[arnoldpistorius]

The issue started this morning again. Now having some logging. Seems that at some point the service returns 503 Service Unavailable and then the integration does not recover from that:

2022-03-18 10:16:55 INFO (MainThread) [custom_components.zonneplan_one.coordinator] _async_update_data: start
2022-03-18 10:16:55 DEBUG (MainThread) [custom_components.zonneplan_one.api] ZonneplanAPI response header: <CIMultiDictProxy('Date': 'Fri, 18 Mar 2022 09:16:55 GMT', 'Server': 'Apache', 'Content-Length': '299', 'Connection': 'close', 'Content-Type': 'text/html; charset=iso-8859-1')>
2022-03-18 10:16:55 DEBUG (MainThread) [custom_components.zonneplan_one.api] ZonneplanAPI response status: 503
2022-03-18 10:16:55 ERROR (MainThread) [custom_components.zonneplan_one.coordinator] Authentication failed while fetching zonneplan_one data: 503, message='Service Unavailable', url=URL('https://app-api.zonneplan.nl/user-accounts/me')
2022-03-18 10:16:55 DEBUG (MainThread) [custom_components.zonneplan_one.coordinator] Finished fetching zonneplan_one data in 0.346 seconds (success: False)
2022-03-18 10:16:55 INFO (MainThread) [custom_components.zonneplan_one.config_flow] __init__
2022-03-18 10:16:55 DEBUG (MainThread) [custom_components.zonneplan_one.config_flow] reauth {'auth_implementation': 'zonneplan_one', 'token': {'token_type': 'Bearer', 'expires_in': 28800, 'access_token': '**REDACTED**', 'refresh_token': '**REDACTED**', 'expires_at': 1647598975.465228}, 'email': '**REDACTED**'}

After this happens, the zonneplan_one component doesn't log anything anymore (it happened almost 4 hours ago).

[arnoldpistorius]

Tagging you @fsaris :)

[fsaris]

don't you get an notification to re-authenticate the app in this case? With version 0.0.10 this should be improved

[arnoldpistorius]

Yes I get that, but it happens not in a consequent interval sometimes a few weeks, sometimes a few hours. The mobile app doesnt have to reauthenticate. So I guess something can be improved in refreshing the access token?

[fsaris]

Can you test version 0.0.10 to see if it's still happens?

[arnoldpistorius]

I’ve just installed it via HACS, let’s see how it goes! 👏

[arnoldpistorius]

@fsaris looks like the issue is not happening anymore. Thanks for the update!!