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installation problems #774

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langebyende25 opened this issue Mar 28, 2023 · 15 comments
Closed

installation problems #774

langebyende25 opened this issue Mar 28, 2023 · 15 comments

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@langebyende25
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i don't know if this is the way to do this but i need help.

I have completed the installation up to (3rd installation problems, point 5)
what have I done wrong and what do I need to do to move on.

image

@Riiamo
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Riiamo commented Apr 4, 2023

I have the same issue

@vfabcn
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vfabcn commented Apr 5, 2023

mee too

@mnagovicz
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me too :-/

@MaxLoose
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Same problem. Any ideas?

@NexVentor
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Same here

@Plicerin
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same

@rjdalga
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rjdalga commented May 2, 2023

Try 8554 for the port rather than 3000. Hope this helps.

@Plicerin
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Plicerin commented May 2, 2023

thx for the response, however this is the terminal output from rtsp-simple-server
2023/05/02 14:37:53 INF [RTSP] [conn 172.17.0.1:55402] opened
2023/05/02 14:37:53 INF [RTSP] [conn 172.17.0.1:55402] closed (invalid URL (/))

@c0nt4x
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c0nt4x commented May 8, 2023

I have the same issue. Eufy Security add-on shows INFO Eufy Security server listening on host 0.0.0.0, port 3000 in the logs so I entered both those during set up of this integration but get the 'Host/Port is wrong' error.

I've also entered my HA instance IP and my camera IP along with port 3000 and still get the error.

How do I get past this?

@Dekru15
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Dekru15 commented Jun 8, 2023

same issue here. the add on is installed but the integration won't work. I'm stuck at the first page where the ip and port are asked. can somebody help. (0.0.0.0 don't work the ip of the home base don't work. I have no clue what else I can try)

@fuatakgun
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Owner

you are probably stuck with 2fa or captcha request, please track here: bropat/eufy-security-ws#211

@lnaylor13
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can you clarify which IP address and port we're supposed to be using? Is the IP of home assistant and the port from the RTSP service?

@bluemax3000
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Same issue here.

@DedicatedF100
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Having this issue also.

@fuatakgun
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Owner

Home Assistant needs to communicate with Eufy Security WS add-on (or container).

For supervisor or HASSOS based installations, localhost or 127.0.0.1 should work.

For other installations, you should find the IP address of respective container and this is not the right place to find it. At least, you can try host.docker.internal but this is a network question nothing related to this add-on

5- Put Eufy Security Add-on IP Address (127.0.0.1 for Supervised installation) and configured port (default 3000) and click Submit.

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