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X390 fails to install ThinkPad T490s Corporate ME Update #31
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I think I have the same issue in that the update just won't stick. Also on an X390, Ubuntu 19.10. In case it is interesting, here is a pastebin with additional info like the OP provided it. Tried the update both with secure boot enabled and disabled. The output on startup is a bit different for me however than the photos above. I get:
Then darkness and afterwards an "Installing new firmware..." screen. |
Precisely the same boat here, sadly. |
@superm1 Could you maybe explain why this was transferred to "missing-firmware-..."? The firmware doesn't seem to be missing in this case or am I missing something? |
This repo tracks issues with the firmware not the open source software. Lenovo should be monitoring it too. |
Thank you! |
I also have this problem on the T490 running Arch Linux.
The installer runs successfully from a reboot, the machine reboots again and the Lenovo logo flashes with "firmware upgrade" or something like that, but after it's done and back to Linux, fwupdmgr says I'm still on 192.35.1427.
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Same issue here on Ubuntu 18.04.4 LTS using a 20Q0 ThinkPad X390 |
Same. Ubuntu 19.10 T490s |
Same issue here. Fedora 31, x390. I had two firmware updates to begin with, but I was able to install the first with the BIOS update (Utility & Bootable CD). When I reboot to install the update I see the following messages and it hangs for 5+ minutes.
I can turn off by holding the power button for two seconds, and it boots into Fedora without errors.
|
Same issue with Fedora 31. |
Same issue with T490s, Fedora 31, SecureBoot disabled in BIOS:
I've tried several times to install this update over the past few months and always the same result:
IMHO this is not a |
X390: exactly the same problem. OS: Ubuntu 18.04.4 LTS: I called Lenovo Tech Support, hardware dept (still have warranty). They did not seem to understand the problem at all and claimed there was no Linux support offered. Still, I believe it is a hardware problem and, consequently an issue they should deal with. Sorry for my non-tech approach. I am just an interested user and overjoyed to find someone who reports the same problems. At Lenovo they acted as if I had been the first one. |
Just wanted to chime in and say Ubuntu 18.04.4 LTS on T490s |
Same setup and problem here |
I think i suffer the same issue. |
Just wanted to chime in and say Ubuntu 18.04.4 LTS on T490s |
I think the problem is solved by updating the system BIOS. I have updated the T490s to Package 1.62 [1.62 (N2JET84W) + 1.17 (N2JHT33W)] and the problematic FW update 192.47.1524 seems to have been installed fine afterwards:
I can not guarantee that this is the solution, but I haven't done any other changes to the system and the correlation seems obvious. Probably the package has some undocumented dependencies to the BIOS version. |
I have updated the BIOS from 'N2JET77W (1.55)' to PS: After updating the BIOS the my T490s restarted ~ 5 times for 3 seconds and then continued with a Self-Healing BIOS Backup. Was a bit scared if the update bricked my laptop |
Did you also install the Embedded Controller (1.17, N2JHT33W) part of the package? |
I also did the upgrade using n2jur23w.iso. That updated both on my x390 20Q0 After 'fwupdmgr update' and a reboot (without any update happening) I'm still getting:
No upgrades for UEFI Device Firmware, current is 0.1.17: 0.1.15=older, 0.1.12=older |
https://pcsupport.lenovo.com/de/de/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x390/20q0/downloads/DS539850 |
Thanks @haeringer for reminding me of the missing part of the installation. No I didn't but after updating this part too I experience the same problems as @metze-samba has. |
I run n2jrg24w.exe within a Windows VM in order to extract it: FwDetect.exe A 178200 Fri Feb 19 18:15:12 2016 And b2c442db905872d9d4725a038b29450edaea8361-Lenovo-ThinkPad-T490s-CorporateMEFirmware-12.0.47.1524.cab: 12.0.47.1524.cab.d$ ls -l Just looking at the sizes of firmware.bin, ME_12.0_Corp.bin and ME_12.0_Cons.bin. Is there a way to find out if I need the consumer firmware of the corporation version? |
Hm, ok, if it wasn't the BIOS update, I don't have a clue what made the installation of the 192.47.1524 update work on my machine suddenly :/ |
Updated to 1.63 and 1.15 to see if that would install the 192.47.1524 update, but alas, no such luck for me. |
Lenovo T480 ubuntu 20.04 doesn't update 'UEFI Device Firmware' as well: sudo efibootmgr
fwupdmgr --version
fwupdmgr get-updates
|
Same on Ubuntu 20.04 |
same issue here on ubuntu 18.04 and Thinkpad T480 Consumer Update |
Same on Fedora 32 and Lenovo T480 |
Any reason why the 1.70 BIOS isn't available on LVFS (or at least why fwupdmgr doesn't see it and install it?). I downloaded the 1.70 bios .cab files and successfully updated with fwupdmgr and could then update the ME firmware from LVFS. |
Ack - looking into it (tracked internally by LO-742) |
hi @mrhpearson, thank you very much for the information ... this is handled by ODM @sheldonHf @PrinceWang2018 ... |
new versions target to be released within november... please wait.. thank you very much |
@kmauleon @mrhpearson Any news on this issue? |
hi @Cryt1c new version 192.71.1681 has been uploaded already >> https://fwupd.org/lvfs/devices/com.lenovo.ThinkPadN2JRM.firmware |
please run the following again... thank you |
Hi @kmauleon it worked!! Thanks a lot for your effort! |
@kmauleon all good on my end. Thanks |
Many thanks again to @kmauleon -- you're a credit to Lenovo! |
I gave it a shot on my Thinkpad x390 running an up-to-date Arch Linux but it didn't work: I got the same problem at boot time than the one mentioned in the initial comment. Are there any upcoming updates targeted for x390s or something like that? |
hi @olbat unfortunately 192.71.1681 is the latest for X390. no definite schedule yet for next release. please open a new issue for proper tracking then i will ping the owner... thank you very much... happy holidays! ^_^ |
hi @olbat already ping the owner (https://github.com/lijunwang1990) ... thank you... |
hi @olbat please see owner's reply as below... thank you very much. According to the user’s description , I noticed that user updated BIOS from version 1.51 to 1.71. We have fixed this issue (MEFW LVFS files can't update problem) in BIOS version 1.70. |
I managed to update to 1.70 using the cab file but then I wasn't able to update to 1.71 using |
thanks for the feedback @olbat! |
@kmauleon I'm also failing to update to 192.71.1681 on the X1E Gen2 device, all i get is a black screen after the fwupdmgr update reboot. |
I had the same on the P1G2. |
@mrhpearson i've got updates for TPM and ME right now, i've tried to update them individually but no success. both bring me to a black screen after reboot and never complete. the only way to reboot is to hard reset it or wait for battery to run out. everything else is up to date as far as i can tell. |
OK - as it's unrelated to the T490s that was the origin of my thread (and is closed) can you raise a new issue with the details - tag me - and I'll forward the details to the FW team. I don't have the X1E G2 so will have to see if we can reproduce. |
hi @sebirdman ... sorry I don't know owner of X1E Gen2. as @mrhpearson suggested please open a new issue for this one for proper tracking. thank you very much. |
@mrhpearson if you increase the required dep to 1.5.6 then you get this commit fwupd/fwupd@a676a5e but that only lists the X1 Yoga 4th, X1 Carbon 5th, X1 Carbon 7th and T460s. |
Thanks @hughsie |
If you get stuck let me know. I can add you as a committer on the main repo if that makes things easier for you. |
My system is unable to install the "ThinkPad T490s Corporate ME Update".
Every time I try to install it the system offers the same update again.
To help us pinpoint your issue, please insert the output of the
following commands when ran on the system with the issue:
Note, the switch
--version
is only present since version 0.9.6. If you use anearlier version, please use the package manager to find out the package
version. For example,
dpkg -l fwupd
.$ efivar -l | grep fw 0abba7dc-e516-4167-bbf5-4d9d1c739416-fwupdate-aeac19da-0c78-4b86-a718-1a043947d83b-0
Please answer the following questions:
from source
,pacman
,apt-get
, etc): Came installedThe text was updated successfully, but these errors were encountered: