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Try HD gives empty (black) output to other Zoom users. #1

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dannyob opened this issue Feb 6, 2023 · 2 comments
Open

Try HD gives empty (black) output to other Zoom users. #1

dannyob opened this issue Feb 6, 2023 · 2 comments

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@dannyob
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dannyob commented Feb 6, 2023

Hello Kyle and co!

So I'm a big fan of this extension, but I've noticed recently that -- although it does fix the aspect ratio in the zoom browser implementation still -- other viewers will see my camera output as entirely black (they say they just see my name).

I'm using Brave 109.1.47.186 if that helps. Happy to live debug this if you are around!

@getify
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getify commented Feb 6, 2023

That's interesting and unusual... I use it regularly with zoom and haven't had that complaint. I only use it with Chrome though, not Brave. Hmm....

@getify
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getify commented Feb 7, 2023

If you get a chance, on the next zoom call, where the black camera feed is happening, can you try disabling the extension and reconnecting to the call, and seeing if your video comes back?

One theory I have is that possibly Zoom (the service) or Zoom Clients might be refusing an HD video feed -- like they're only willing to accept a lower quality feed.

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