Emails are not being send

[faethon]

I seems to be having a problem with sending emails. I have added the config to seahub_settings.py conform the instructions from Seafile:
(Using a app password from Gmail.)

EMAIL_USE_TLS = True
EMAIL_HOST = 'smtp.gmail.com'
EMAIL_HOST_USER = 'email@email.com'
EMAIL_HOST_PASSWORD = 'app_password'
EMAIL_PORT = 587
DEFAULT_FROM_EMAIL = EMAIL_HOST_USER
SERVER_EMAIL = EMAIL_HOST_USER

Whenever an email needs to be send I get a notification that says

"Successfully reset password to ------, but failed to send email to 5fde94bf------------------5697af@auth.local, please check your email configuration."

I am running the latest ggogel/seafile-containerized docker file with seafile 11.0.6.

As per issue 5933 I have tried to add the following to the environment of the seahub container, but this does not seem to solve anything.

SSL_CERT_FILE=/etc/ssl/certs/cabundle.pem

Furthermore, that pem file is not available at that location within the container:

Looking in seahub.log I see this error popping up when trying to send an email:
[WARNING] seahub.api2.endpoints.admin.users:1508 put [Errno -3] Try again

[ggogel]

Is your seahub container only in the internal network seafile-net? Then it won't be able to reach gmail.com. Refer to this wiki article with the similar situation when using LDAP https://github.com/ggogel/seafile-containerized/wiki/LDAP

[faethon]

Thanks so much. That was indeed the problem. The stack was not accessing outside.