Install failed on MacOS Sierra 10.12.6

[mu-arch]

The installer fails during the last step with the text "The installation failed."

Strangely the program's icon does appear in the applications folder, however, does not respond when opened.

[btoews]

Thanks for opening this, and sorry the installer didn't work. I'd appreciate it if you could check a few things for me:

1. Can you share the relevant contents from /var/log/install.log? Maybe the past day's worth of logs if you aren't sure what' relevant. We can email if you aren't comfortable posting logs in a public issue.
2. Does /Library/Extensions/softu2f.kext exist?
3. Does ~/Library/LaunchAgents/com.github.SoftU2F.plist exist?
4. What is the output of ps aux | grep -i softu2f?
5. What is the output of sudo kextstat -b com.github.SoftU2FDriver?

[alexandernilsson]

I'm also seeing this error, and I think it's caused by my UNIX username having a space in it (I know, I know, unfortunately I can't change it).

The installer dies in the ./postinstall script, and should be fixed by changing this line to: chown "${USER}:staff" $LAUNCH_AGENT_PLIST

[stephenyeargin]

Also worth noting that it prompts the user to approve the System Extension by going to System Preferences > Security & Privacy and clicking the "Allow" button at the bottom of the first pane. After doing that, my user stephen (no spaces) worked fine with the Installer.