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+1 , ran into this myself this week.
In addition, I initially got an error that it couldn't retrieve the trace. A stacktrace in the glowroot central logfile showed that to be caused by the java agent not being active anymore (which was correct in my case).
E.g. clicking on the partially collected (stuck) trace below (e.g. after JVM hung and had to be restarted)
displays empty trace:
Browser network tab shows response:
{"agent":"...","startTime":0,"captureTime":0,"durationNanos":0,"transactionType":"","transactionName":"","headline":"","user":"","auxThreadRootTimers":[],"asyncTimers":[],"entryCount":0,"mainThreadProfileSampleCount":0,"auxThreadProfileSampleCount":0,"entriesExistence":"no","profileExistence":"no"}
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