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The glpi-agent service has been deleted #607
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Hi @sebma you're suggesting glpi-agent service can magically disappear during a reboot. But I guess you're forgetting some essential context that can explain why the service is not available. Is this after an installation or an upgrade attempt ? Have you even try to reinstall than reboot to see if the service is removed again ? Anyway please provide a reproducible evidence of the problem ? Actually, I can only guess you missed something. |
@g-bougard You're right it didn't magically disappear for sure. I have filtered the System eventlogs with the event ids 5141,7045,4660 but could only find the event corresponding to the creation of that service. How can I find what process deleted the |
Hi @sebma you didn't answer to my other questions: we still know nothing about the context. I don't know how to find what process could have deleted the service. I only know this can happen during upgrade if something is not done in the right way: for that there was a fix added to the vbs script. For example, if you're upgrading by running msiexec directly by yourself, you must check the msiserver service is not used. If this is not related to an installation or upgrade, I don't think this is glpi-agent problem. And in that case, this can even be a filesystem corruption issue. |
Bug reporting acknowledgment
Yes, I read it
Professional support
None
Describe the bug
The glpi-agent service has been deleted after a reboot of my windows 10 PC :
To reproduce
Reboot windows 10 PC.
Expected behavior
The glpi-agent service exists :
and is running :
Operating system
Windows
GLPI Agent version
1.5
GLPI version
10.0.10
GLPIInventory plugin or FusionInventory for GLPI plugin version
GLPI Inventory v1.3.4
Additional context
We have checked the Trend Apex One (antivirus) logs but did not find any quarantine for that incident.
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