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Bad Request when adding Device in Grab N Go Application #42

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ConsueloJim opened this issue Apr 9, 2019 · 1 comment
Closed

Bad Request when adding Device in Grab N Go Application #42

ConsueloJim opened this issue Apr 9, 2019 · 1 comment

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@ConsueloJim
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Expected Behaviour

Enroll a device in the GNG program via the Grab N Go Application

Actual Behaviour

Getting a Bad Request error (pictured bellow) when attempting to add a chromebook in the grab n go application. The device is enterprise enrolled and it appears in the correct OU Grab N Go/Prod/Default in google admin console. If I log into the chromebook a popup appears that says the device has not been enrolled in the gng program.

Screen Shot 2019-04-09 at 1 08 04 PM

Steps to Reproduce

Click on Devices > +Add New Devices > Copy and Paste the serial number of the chromebook > click add > get error listed above.

@ConsueloJim
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Issue seems to be caused from having my parent OU Grab N Go, in the wrong OU within mu admin console. I needed to move it to my root OU and device successfully enrolled.

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