Player Timeline Mode Issue (Fails to play encrypted and un-encrypted asset within the same manifest for timeline mode) #2936
Labels
status: archived
Archived and locked; will not be updated
status: bad content
Caused by invalid, broken, or unsupported content
Have you read the FAQ and checked for duplicate open issues?
Yes
What version of Shaka Player are you using?
2.5.13
Can you reproduce the issue with our latest release version?
yes (sticking to 2.5.X versions though)
Can you reproduce the issue with the latest code from
master
?yes
Are you using the demo app or your own custom app?
Custom
If custom app, can you reproduce the issue using our demo app?
What browser and OS are you using?
Browser : CHrome Version 86.0.4240.80 (Official Build) (x86_64)
OS : MacOS 10.15.5
For embedded devices (smart TVs, etc.), what model and firmware version are you using?
What are the manifest and license server URIs?
Have mentioned in description
What did you do?
Load Player With DASH + DRM
What did you expect to happen?
To play asset across milti-periods
What actually happened?
Fails to load content across encrypted and un-encrypted asset
Summarizing the issues that we have faced while trying to play timeline mode asset with shaka player version 2.5.13.
The asset is encrypted but the ad's are not
Link To Asset : https://ae-dash.s3.amazonaws.com/manifest/deluxe_vod_tl.mpd
LA-Url : Shared By mail to shaka-player-issues@google.com if unable to reach to it can get back to me using moin.pansare@charter.com
The expected behavior of the player is to play through multi-period across content and ad’s regardless of the underlying segment being encrypted or not. But the current behavior of the player fails to do this.
In order to figure out the cause of the problem we had modified the manifest and split them into various use-cases as follows
Single Period Manifest With Content (test_timeline_1.mpd) : Works without any issues
Single Period Manifest With Ad (test_timeline_2.mpd) : Works without any issue
Multiperiod Manifest With Only Add (test_timeline_3.mpd) : Works without any issue
MultiPeriod Manifest With Only Content (test_timeline_4.mpd): Works without any issue
MultiPeriod Manifest With Ad and Content (test_timeline_5.mpd): Fails To Load
FIles :
test_timeline_1 : https://moinbucket.s3-us-west-2.amazonaws.com/ShakaPlayer_Issues_Manifest/test_timeline_1.mpd
test_timeline_2 : https://moinbucket.s3-us-west-2.amazonaws.com/ShakaPlayer_Issues_Manifest/test_timeline_2.mpd
test_timeline_3 : https://moinbucket.s3-us-west-2.amazonaws.com/ShakaPlayer_Issues_Manifest/test_timeline_3.mpd
test_timeline_4 : https://moinbucket.s3-us-west-2.amazonaws.com/ShakaPlayer_Issues_Manifest/test_timeline_4.mpd
test_timeline_5 : https://moinbucket.s3-us-west-2.amazonaws.com/ShakaPlayer_Issues_Manifest/test_timeline_5.mpd
The error Log being displayed is as follows
{severity: 2, category: 4, code: 4011, data: Array(0), handled: false}
The reason being suspected over here is that the player fails to switch between encrypted and un-encrypted content. This prevents the stream from being loaded at-all.
One other thing of note over here is we were not able to find this error code when we checked the error codes for shaka player at the link https://shaka-player-demo.appspot.com/docs/api/shaka.util.Error.html
You can get back to me at Moin.Pansare@charter.com
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