App crash on loading VR view on latest devices (Samsung Note 8, Samsung 8, 8+) with Android 7.0, 7.1, 7.1.1

[aalionline]

I'm using
Unity2017.2.0b11
GVR Unity v1.70.0

As soon app enters in VR mode it crashes on Samsung Note 8 and stucks on S8, can't load VR veiw

We've tried to switch back to Unity 5.6.3 + GVR 0.8, It fixes the issue but video start playing in upside down and also app doesn't goto landscape, always stucks to portrait mode only.

Have added this line to change the orientation but it has started crashing again.
Screen.orientation = ScreenOrientation.LandscapeLeft;

[tedruxpin]

Hello aAAC, can you attach a crash log? Have you been able to test on other devices like a Pixel?
Thank you!

[guneyozsan]

You can also check this topic to see if WQHD fixes the crash: #671

[aalionline]

@tedruxpin please find the attached crash log
logs.txt

@guneyozsan , But I've to upload for general public, how everyone will be switching to WQHD?

[guneyozsan]

@AAAC yes that's another problem. I noted the issue to help you see if it is the same problem or not.

[fredsa]

If the "crash" (actually, unexpected app close immediately after launch) does not happen when the device is set to WQHD+ resolution (Settings > Display > Screen resolution > WQHD+ > APPLY), then this is a duplicate of #671.

Marking this issue as a duplicate. However, if the issue does not go away with WQHD+ resolution, please feel free to reopen.

[aalionline]

@fredsa
I'll uploading this build for general public so I'll convey to everyone to goto settings and change their resolutions?

Also I've tried with all three available resolutions in Screen Resolutions but it was still crashing on Note 8.

I've downgraded my project to Unity 5.6.3 and gvr 0.7 and its working now :)

[fredsa]

@AAAC If using WQHD+ resolution (Settings > Display > Screen resolution > WQHD+ > APPLY) does not fix the issue for you with the that latest Unity and Google VR SDK, then please file a new issue and include a crash logs (adb logcat).