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Rendering failed and got "Unauthenticated desc" messages #370

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frank402 opened this issue Sep 20, 2022 · 2 comments
Closed

Rendering failed and got "Unauthenticated desc" messages #370

frank402 opened this issue Sep 20, 2022 · 2 comments

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@frank402
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What happened:
I Used command : grafana-cli plugins install grafana-image-renderer to install plugin and restart grafana service
I can not render image, I have searched many ways, which part is wrong?
logs:
level=error msg="Rendering failed." error="rpc error: code = Unauthenticated desc = Unauthorized request"
What you expected to happen:

Environment:

  • Grafana Image Renderer version:3.6.1
  • Grafana version:9.1.0
  • Installed plugin or remote renderer service:Installed plugin
  • OS Grafana Image Renderer is installed on:Ubuntu 20.04
  • User OS & Browser: Chrome
@chalut01
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chalut01 commented Sep 20, 2022

@Clarity-89
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Clarity-89 commented Sep 23, 2022

As mentioned by @chalut01, version 3.6.1 contains an important security fix, so you'll need to setup renderer_token, as mentioned in the linked article. On top of that, image-renderer version 3.6.1 should be run with the following versions of Grafana:

  • 9.1.2 or later
  • 9.0.8 or a later patch release
  • 8.5.11 or a later patch release
  • 8.4.11 or a later patch release
  • 8.3.11 or a later patch release

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3 participants