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Plugin shows 'TypeError: undefined is not an object' on an iPad/iPhone #278

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binchoo opened this issue Apr 16, 2024 · 1 comment
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@binchoo
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binchoo commented Apr 16, 2024

IMG_0E255C97C9AF-1 (1)
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What happened:

The plugin cannot display the 3D scene. It says like "undefined is not an object ... ".

What you expected to happen:
3D models are successfully loaded.

How to reproduce it (as minimally and precisely as possible):

  • iPadOS version: 16.6.1
  • iPad model: iPad Pro 12.9 (5th gen.)
  • Grafana TwinMaker plugin version: 1.10.1
  • Grafana version: v10.2.3
  • Web browser: Safari or Google chrome

Anything else we need to know?:

I would like to know the minimum system requirements to render the 3D scene model of AWS IoT TwinMaker.

Simillar issue:
https://repost.aws/questions/QUlhY3pFMKRUmqmnUvotNnsQ/error-undefined-is-not-an-ob[%E2%80%A6]ting-super-getresource-loading-scene-from-twin-maker-to-grafana

@binchoo binchoo added datasource/TwinMaker type/bug Something isn't working labels Apr 16, 2024
@sarahzinger
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Thanks for reporting this issue, I've brought this up with the twinmaker team!

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