Make integration and notifications via mattermost.

[BortovEvgeniy]

https://github.com/mattermost/mattermost-server

Thanks!

[22itay]

+1

[Matvey-Kuk]

👋 Kindly asking anyone interested in Mattermost support to leave some note so we'll be able to see how many people are interested.

Also check Integration with Discord #186

[apsharapov]

+1

[Anon-bit911]

Mattermost and slack integration most desired for grafana on call after webhook and email

[ravenjm]

I'm also intersted in integration with mattermost!

[jakubvojacek]

Very much interested!

[okycelt]

We're also very interested

[drobek94]

We're also interested.

[M4t7e]

A Mattermost integration would be awesome 👍

[m0sh1x2]

Quite a lot of users are using Mattermost for notifications so it would be great to have a working integration.

[ravenjm]

@Matvey-Kuk should we expect feature in the near future?

[Matvey-Kuk]

Friends, we really want to deliver Mattermost integration as soon as possible. Since OnCall is an OSS project and the core team already has a huge backlog, we came up with an idea to organise a group of volunteers in order to make it happen.

If you are interested in participating in the working group which will build Mattermost integration, please sign up to our public slack: https://slack.grafana.com/ and join #grafana-oncall channel 👋

We will organise a call and discuss the architecture, approaches and best practices we learned from Slack and MS Teams integration.

Let's build it ☺️

Tagging everyone who liked above: @roock, @22itay, @ravenjm, @floweb, @M4t7e, @aevteev, @azielke, @DmitriyMurzin, @ilya-jetruby, @floweb, @m0sh1x2, @M4t7e, @m0sh1x2, @ravenjm .

[Matvey-Kuk]

@matiasb it would be cool if you provide some information about messaging backends (our plugin system for ChatOps) here in writing or in a future video call. WDYT?

[Matvey-Kuk]

We will discuss Mattermost integration on the next community call: https://github.com/grafana/oncall/discussions/451

[xom4ek]

thanks @StanislavBolshakov

{
    "username": "Grafana OnCall",
    "attachments": [
        {
            "fallback": "Grafana OnCall Webhook Alert",
            "color": "#FF0000",
            "text": "{{ alert_payload.annotations.description }}\n\n AlertName: {{alert_payload.labels.alertname|default('None', true)}}",
            "author_name": "Grafana OnCall",
            "author_link": "https://grafana.example.com/a/grafana-oncall-app/",
            "title": "Alert Summary: {{ alert_payload.annotations.summary|default('None', true)}}",
            "title_link": "https://grafana.example.com/a/grafana-oncall-app/alert-groups/{{ alert_group_id }}"
        }
    ]
}

Example json for send webhook notification to mattermost:

Ex config

[catHD]

How much we need for this feat? 100 likes? 1000? Or we waiting "contributor" ?)

[ashish1099]

Eagerly waiting for this one

[Matvey-Kuk]

We're waiting for the contributor.

[jon-nfc]

We're waiting for the contributor.

to do what? #606?

[Asgoret]

Contributor where are u? We are waiting....

[Matvey-Kuk]

@jon-nfc to build this feature :) @matiasb's PR is a draft. Anyone is welcome to take it over.

[BlueSky-fur]

👋 Kindly asking anyone interested in Mattermost support to leave some note so we'll be able to see how many people are interested.

Also check Integration with Discord #186

Crucially needed here! OpsGenie is too expensive, other solutions lack essentials, Grafana OnCall is just about perfect! Mattermost is near perfect as well, would make a great integration!

[allanian]

+1

[jj-obrien]

+1 - Mattermost is our primary communication medium internally and we're really hoping for an easy integration!

[krax0x]

+1

[casinoazino]

+1

[kojikeneda]

+1

[iskhakov]

Here is the workaround - https://grafana.com/blog/2024/05/20/grafana-oncall-connect-to-discord-mattermost-and-more-with-webhooks/

[zorek187]

+1

[smutosey]

+1

[joeyorlando]

hey there 👋 going to lock the conversation on this issue for now.

As @iskhakov mentioned, @matiasb recently published a blog post on how to connect OnCall to Mattermost via webhooks.