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Indexer Errors

IE001

Summary

The indexer agent is unable to run database migrations.

Solution

The agent is logging the error that causes the migrations to fail. There could be numerous reasons. If the reason is not clear to you, check with the community.

IE002

Summary

The URL used to connect to Ethereum is invalid.

Solution

TODO

IE003

Summary

Failed to index network subgraph.

Solution

TODO

IE004

Summary

Failed to synchronize with network.

Description

The indexer agent has failed fetching network data from either the contracts or the network subgraph, or has issues fetching current deployments and indexing rules from its graph/index node or nodes or its own database. Potential reasons for this:

  • The Ethereum node or provider configured via INDEXER_AGENT_ETHEREUM or --ethereum is unhealthy or is rate limiting requests from the indexer.
  • The network subgraph endpoint configured via INDEXER_AGENT_NETWORK_SUBGRAPH_ENDPOINT or --network-subgraph-endpoint is unhealthy, cannot be reached for other reasons, or is outdated.
  • There indexer agent is unable to reach the indexing status API of the graph/index node or nodes.
  • The indexer agent is unable to obtain a database connection or the query for indexing rules fails for some reason.

As usual, the error message contains details about what is going wrong specifically.

Solution

The solution depends on which of potential causes listed above is causing the IE004 error.

If the Ethereum node or provider is the culprit, switching the node or provider or (in the case of a provider) upgrading the provider subscription may help.

If it is a connection issue between the indexer agent and graph/index node or nodes, this is typically an issue specific to the indexer infrastructure and needs to be investigated by the indexer. The same goes for database connection issues.

If the network subgraph endpoint is unhealthy or throwing issues that suggest it can be reached but is not behaving correctly, please collect the IE004 error logs and file an issue on https://github.com/graphprotocol/indexer:

grep <logs> | grep IE004

IE005

Summary

Failed to reconcile indexer and network.

Description

The indexer agent failed performing one of the following actions:

  1. Starting or stopping subgraph deployments that match the indexer's indexing rules.
  2. Creating or closing allocations for subgraph deployments that match the indexer's indexing rules.
  3. Claiming rebate rewards for already closed allocations.

The error message logged along with this error code includes details about which of the above went wrong. Typical examples of problems that lead to IE005:

  • The indexer agent is unable to reach the graph/index node or nodes to create deployments.
  • Allocation transactions fail due to a lack of ETH.
  • The indexer has run out of free stake to allocate to subgraphs.

See also: #IE013, #IE020.

Solution

The solution depends on which of the above problems causes the IE005 error to be reported. Make sure that

  • Indexer agent can connect and deploy to the graph/index node or nodes fine.
  • The indexer has sufficient ETH.
  • The indexer has sufficient free stake to create new allocations. If this is the case, reduce the allocation amount until some of the existing allocations have been closed and have released the allocated GRT again. In this case, the situation should resolve automatically.

IE006

Summary

Failed to cross-check allocation state with contracts.

Solution

TODO

IE007

Summary

Failed to check for network pause.

Solution

TODO

IE008

Summary

Failed to check operator status for indexer.

Solution

TODO

IE009

Summary

Failed to query subgraph deployments worth indexing.

Description

The indexer service or agent failed querying the network subgraph via the URL defined in one of the following environment variables / command-line options:

  • INDEXER_AGENT_NETWORK_SUBGRAPH_ENDPOINT / --network-subgraph-endpoint
  • INDEXER_SERVICE_NETWORK_SUBGRAPH_ENDPOINT / --network-subgraph-endpoint

There can be a nuber of reasons for this:

  • The endpoint is unhealthy or unreliable.
  • The endpoint is out of date.
  • There are other networking issues between the indexer and the endpoint.

Note: It is ok if this error shows up sporadically due to the network subgraph endpoint being rebooted or similar. However, if it keeps getting reported constantly, it will negatively impact the indexer's functionality.

Solution

Search the indexer service and agent logs for the IE010 error code, e.g. with

grep <logs> | grep IE010

File an issue on https://github.com/graphprotocol/indexer/issues with the matching logs attached.

IE010

Summary

Failed to query indexer allocations.

Solution

TODO

IE011

Summary

Failed to query claimable indexer allocations.

Solution

TODO

IE012

Summary

Failed to register indexer.

Solution

TODO

IE013

Summary

Failed to allocate: insufficient free stake.

Description

This is a sub-error of IE005. It is reported when an indexer has locked up all of their stake in existing allocations and there is no free stake to use for creating new allocations

Solution

The indexer has sufficient free stake to create new allocations. If this is the case, reduce the allocation amount on some of the deployments in the indexing rules and wait until some of the existing allocations have been closed and have released the allocated GRT again. In this case, the situation should resolve automatically.

IE014

Summary

Failed to allocate: allocation not created on chain.

Solution

TODO

IE015

Summary

Failed to close allocation.

Solution

TODO

IE016

Summary

Failed to claim allocation.

Solution

TODO

IE017

Summary

Failed to ensure default global indexing rule.

Solution

TODO

IE018

Summary

Failed to query indexing status API.

Solution

TODO

IE019

Summary

Failed to query proof of indexing.

Solution

TODO

IE020

Summary

Failed to ensure subgraph deployment is indexing.

Description

This is a sub-error of IE005. It is reported when the indexer agent fails to ensure that a subgraph deployment is deployed and being indexed on the graph/index node or nodes.

Typical reasons that can cause this:

  • The indexer agent fails to connect to the graph/index node or nodes.
  • The subgraph deployment is for a network (e.g. Ropsten) that is not supported by the graph/index node or nodes.

Solution

Connection issues between the indexer agent and graph/index node or nodes are specific to the indexer setup and need to be investigated on a case by case basis.

If the subgraph network is not supported by the graph/index node or nodes, this can be resolved by adding an Ethereum node or provider for this network to the graph/index node configuration.

See also: #IE026.

IE021

Summary

Failed to migrate cost model.

Solution

TODO

IE022

Summary

Failed to identify attestation signer for allocation.

Solution

TODO

IE023

Summary

Failed to handle state channel message.

Solution

TODO

IE024

Summary

Failed to connect to indexing status API.

Solution

TODO

IE025

Summary

Failed to query indexer management API.

Solution

TODO

IE026

Summary

Failed to deploy subgraph deployment.

Description

This is a sub-error of IE020, with very much the same potential causes and solutions.

IE027

Summary

Failed to remove subgraph deployment.

Solution

TODO

IE028

Summary

Failed to reassign subgraph deployment.

Solution

TODO

IE029

Summary

Invalid Scalar-Receipt header provided.

Solution

TODO

IE030

Summary

No Scalar-Receipt header provided.

Solution

TODO

IE031

Summary

Invalid Scalar-Receipt value provided.

Solution

TODO

IE032

Summary

Failed to process paid query.

Description

Failing to process a paid query can have a number of reasons:

  • The indexer service is out of sync with the network. Specifically, it hasn't detected the allocations made by the indexer agent yet. The most likely cause for this is that the network subgraph endpoint specified via INDEXER_SERVICE_NETWORK_SUBGRAPH_ENDPOINT or --network-subgraph-endpoint is unhealthy and failing repeatedly. This particular situation would manifest itself in a Unable to sign the query response attesattion error message.
  • The indexer service either fails to forward queries to the graph/query node or nodes, or the graph/query node or nodes fail to execute the query.
  • The indexer service fails to push the payment or attestation into the server wallet, either due to a problem with the database or corrupt/invalid payment or receipt messages.

Solution

If there are no IE010 errors before the IE032, the problem is most likely in the gateway sending the query. In this case, please get in touch with the Graph team.

Due to the complexity of this error message, the best advice is to grep the indexer service logs for any IE0* errors and create an issue on https://github.com/graphprotocol/indexer/issues:

grep <logs> | grep IE0

IE033

Summary

Failed to process free query.

Solution

TODO

IE034

Summary

Not authorized as an operator for the indexer.

Description

This error is reported when the indexer and operator addresses are different and the operator address is not registered as an operator for the indexer.

Solution

Add the operator address to your indexer in the explorer. The operator address is included in the error message.

IE035

Summary

An asynchronous operation (promise) failed somewhere in the system but this error wasn't handled. A frequent cause for these are failed promises internal to ethers.js, which have caused indexer-agent and index-service to crash.

Solution

If this error is related to ethers.js and Ethereum requests, there may be issues with your Ethereum node or provider, but it may also simply be an internal error in ethers.js, in which case you can ignore this error.

If the error is not related to Ethereum requests, it is likely to be an unhandled error in indexer-agent and indexer-service and is best reported as an issue on https://github.com/graphprotocol/indexer/issues.

IE036

Summary

An operation failed somewhere in the system but this error wasn't handled.

Solution

This is likely to be an unhandled error in indexer-agent and indexer-service and is best reported as an issue on https://github.com/graphprotocol/indexer/issues.

IE037

Summary

TODO

Solution

TODO

IE038

Summary

TODO

Solution

TODO

IE039

Summary

TODO

Solution

TODO

IE040

Summary

TODO

Solution

TODO

IE041

Summary

There is a problem looking up Vector transfers for closed allocations from the database. This is most likely due to a database connection issue.

Solution

Check the logs for details about database issues. It could be that the database cannot be reached for some reason.

IE042

Summary

A Vector transfer cannot be stored in the database. Most likely, this is a database connection error but it could also be a bug caused by a conflict with data that is already in the database. The error cause in the logs should reveal what the exact problem is.

Solution

See also: #IE041.

IE043

Summary

A Vector transfer cannot be marked as resolved in the database. Most likely, this is a database connection error but it could also be a bug caused by a conflict with data that is already in the database. The error cause in the logs should reveal what the exact problem is.

Solution

See also: #IE041.

IE044

Summary

Failed to collect query fees on chain.

Solution

TODO

IE045

Summary

Failed to queue transfers for resolving.

Solution

TODO

IE046

Summary

Failed to resolve transfer.

Solution

TODO

IE047

Summary

Failed to mark transfer as failed.

Solution

TODO

IE048

Summary

Failed to withdraw query fees for allocation.

Solution

TODO

IE049

Summary

Failed to clean up transfers for allocation.

Solution

TODO

IE050

Summary

Transaction reverted due to gas limit being hit.

Solution

TODO

IE051

Summary

Transaction reverted for unknown reason.

Solution

TODO

IE052

Summary

Transaction aborted: maximum configured gas price reached.

Solution

TODO

IE053

Summary

Failed to queue receipts for collecting.

Solution

TODO

IE054

Summary

Failed to collect receipts in exchange for query fee voucher.

Solution

TODO

IE055

Summary

Failed to redeem query fee voucher.

Solution

TODO

IE056

Summary

Failed to remember allocation for collecting receipts later.

Solution

TODO

IE057

Summary

Transaction reverted due to failing assertion in contract.

Solution

TODO

IE058

Summary

Transaction failed because nonce has already been used.

Solution

TODO

IE059

Summary

Failed to check latest operator ETH balance.

Solution

TODO

IE060

Summary

Failed to allocate: subgraph is already allocated to.

Solution

The Indexer has an active allocation on the subgraph so a new one cannot be created. If you are sure to create a new allocation, either reallocate instead or unallocate the active allocation before allocate. Make sure the existing active allocation is closed and this error should resolve.

IE061

Summary

Failed to allocate: Invalid allocation amount provided.

Solution

Indexer have to allocate a nonnegative amount of GRT. (At the moment, 0GRT allocation is not accepted neither). If allocation has been set to an invalid amount, update the amount that is positive, nonzero, and within the indexer free stake, and then this error should resolve.

IE062

Summary

Did not receive contract receipt.

Solution

Cannot confirm allocateFrom, closeAllocation, closeAndAllocate transactions. Indexer should check if indexer operator is authorized and if network is not paused. Make sure indexer can make calls to the network contracts and indexer operator is authorized, then this error should resolve.

IE063

Summary

Failed to unallocate: No active allocation with provided id found.

Solution

The Indexer must have an active allocation on the subgraph before the indexer can unallocate. Make sure the correct allocation id is provided and the error should resolve.

IE064

Summary

Failed to unallocate: Allocations cannot be closed during this epoch as it was created in this epoch.

Solution

Allocations cannot be closed within the same epoch that it was created in. Wait until the next epoch and this error should resolve automatically.

IE065

Summary

Failed to unallocate: Allocation has already been closed.

Solution

Check the allocation ID and network sync status. If the allocation ID is correct and allocation is closed, then there's nothing to be done.

IE066

Summary

Allocation not created: Allocation ID already exist.

Solution

Cannot create a new allocation. The created allocation ID already exist on-chain. Check the network sync status, if status is caught up and an allocation still needs to be opened, agent will create a new unique allocation ID and try again.

IE067

Summary

Failed to resolve POI: POI not available for deployment at current epoch start block.

Solution

Check sync and health status of the subgraph to access the issue. Might need to wait index node the sync up and is able to generate the current epoch start block POI.

IE068

Summary

Failed to resolve POI: User provided POI does not match reference fetched from the graph-node.

Solution

Check sync and health status of the subgraph to access the issue. If needed, provide a POI or use --force to bypass POI checks.