model_call_queue_info.go

/*
 * RingCentral Connect Platform API Explorer
 *
 * <p>This is a beta interactive API explorer for the RingCentral Connect Platform. To use this service, you will need to have an account with the proper credentials to generate an OAuth2 access token.</p><p><h2>Quick Start</h2></p><ol><li>1) Go to <b>Authentication > /oauth/token</b></li><li>2) Enter <b>app_key, app_secret, username, password</b> fields and then click \"Try it out!\"</li><li>3) Upon success, your access_token is loaded and you can access any form requiring authorization.</li></ol><h2>Links</h2><ul><li><a href=\"https://github.com/ringcentral\" target=\"_blank\">RingCentral SDKs on Github</a></li><li><a href=\"mailto:devsupport@ringcentral.com\">RingCentral Developer Support Email</a></li></ul>
 *
 * API version: 1.0
 * Generated by: OpenAPI Generator (https://openapi-generator.tech)
 */

package ringcentral

type CallQueueInfo struct {
	// Target percentage of calls that must be answered by agents within the service level time threshold
	SlaGoal int32 `json:"slaGoal,omitempty"`
	// Period of time in seconds that is considered to be an acceptable service level
	SlaThresholdSeconds int32 `json:"slaThresholdSeconds,omitempty"`
	// If 'True' abandoned calls (hanged up prior to being served) are included into service level calculation
	IncludeAbandonedCalls bool `json:"includeAbandonedCalls,omitempty"`
	// Period of time in seconds specifying abandoned calls duration - calls that are shorter will not be included into the calculation of service level.; zero value means that abandoned calls of any duration will be included into calculation
	AbandonedThresholdSeconds int32 `json:"abandonedThresholdSeconds,omitempty"`
}