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Manager does not close. Lingers in background? #117

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DeFlight opened this issue Apr 30, 2024 · 10 comments
Open

Manager does not close. Lingers in background? #117

DeFlight opened this issue Apr 30, 2024 · 10 comments

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@DeFlight
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I am noticing something rather interesting. it would appear Pop out manager does not close completely. It lingers as I go to task manager and it is still there. Furthermore, it causes me to not be able to reload MSFS as it thinks MSFS is still running for something. I use the steam version. I notice also if I just normally close it, the auto pop out happens anyway unless I go to task manager and completely end the task. thanks!

@hawkeye-stan
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I'm not able to reproduce your issue. By any chance you have POPM minimize to tray instead of closing the app. In any case, I'll continue to try to see what could be causing your problem.

@DeFlight
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DeFlight commented May 1, 2024

I do have it mimize to tray. However, when I close the app the icon is gone and the app is still lingering in the background. In any event, I do notice, when it is running normally and I close MSFS it still will not close MSFS properly. I am wondering if I should delete all your files and then reload them?

@DeFlight
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DeFlight commented May 1, 2024

So, I dont have anything loaded or running. I just opened your program, works, then close it. Still lingers on Task manager. No icon anywhere. Also, I want to uninstall everything but I notice the "settings" linger. Where is the files to remove? I looked through program data and app data and can not find anything.

@hawkeye-stan
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If POPM is still lingered in Task manager after you close it, something must be stopping it from closing correctly. I'm unable to reproduce it so it could be system specific.

There is no uninstall for POPM, just remove the app from the folder where you placed it. The POPM settings/profiles data files are store in your Windows "Documents". You can safely delete the folder "MSFS Pop Out Panel Manager" if you don't want POPM data anymore.

@DeFlight
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DeFlight commented May 2, 2024

I am curious if it has something to do with One Drive then. I have my 2 computers sharing the documents folder. I am going to remove the folder and then try and see. What can I do, if anything, to give you more information to figure out what is causing this?

@hawkeye-stan
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Not sure could One Drive causing POPM to hang since my system is not setup with One Drive as documents folder. A to-do on my list is to add alternate folder support where POPM's data files are stored.

@SierraBravo1
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I had the same issue.
First I reset all my settings by deleting appsettingdata.json in the documents folder -> The issue was gone.
After that, I tested in detail which setting prevents the correct termination of the program -> It is Keyboard Shortcuts.
Keyboard Shortcuts must be enabled. If I disable it, POPM does not close completely.

@hawkeye-stan
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SierraBravo1
Thanks for the information. I'm looking into the issue. POPM could be constantly trying to detect keyboard input in the background which causes the app fail to close properly.

@hawkeye-stan
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I've tried various scenarios but was unable to reproduce the issue either with keyboard shortcut preference setting active or inactive. It must be something else on certain PC that causes POPM to not be able to close correctly.

@SierraBravo1
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SierraBravo1 commented Jun 17, 2024

Strange, I can reproduce it 100% and repeat the finding: enabled - POPM closes; disabled - POPM process remains active
@DeFlight : It would be interesting if enabling Keyboard Shortcuts fixes it for you, too.
@hawkeye-stan : First, thank you so much for this awesome tool. Please tell me if I can provide any additional information that would help to find the root cause for this issue.

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