No withness, no beacon sent by helium hotspot

[olariupaul93]

Hi guys, since 5 days, no beacon was sent by my helium hotspot and in Nebra dashbord it appears 0 at withness no. Please advice.
Reward dropped 5 times from 0.2 HNT/day to 0.04 HNT/day.

[vanjulio]

I just have to point out we speak about so many issues getting 0.000000 HNT/day. I don't think you're going to get much help making 0.04 HNT/day . That's a good day for me. You would have to preface what your setup is and what may have changed. There are like 5000 variables to this project. We could guess all day long what is wrong but need more information.

[serbyxp]

Heh the saga continues … make sure your up to the latest firmware, and not relayed… your not on the deny list if your still earning which is a good sign. Your going to be down for Atleast 3 hours for new firmware upgrade so leave it on and don’t mess with it for Atleast 3 hours… then check your logs to see your lovely failed to connect to challanger … your going to be pleasantly surprised with Atleast 10000 lines of those errors , and your going to feel like all of us 🤪

[meowshka]

@olariupaul93 if you're still experiencing issues with your Helium hotspot, please email support@helium.com with diagnostics information.