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Cannot log into Epic Store #3729

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CountMurphy opened this issue Apr 30, 2024 · 2 comments
Closed

Cannot log into Epic Store #3729

CountMurphy opened this issue Apr 30, 2024 · 2 comments
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bug:unconfirmed Someone works on identifying the issue

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@CountMurphy
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Describe the bug

When selecting Epic store, a pop launches asking me to click the login button. Once clicked, heroic only shows a blank grey screen. Tried on two different systems. Same result. Both running the official AUR package.

Add logs

(10:25:15) INFO:    [Legendary]:        Legendary location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(10:25:15) INFO:    [Gog]:              GOGDL location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(10:25:15) INFO:    [Connection]:       Connectivity: check-online
(10:25:15) INFO:    [Connection]:       Pinging external endpoints
(10:25:15) INFO:    [Gog]:              Checking for existing gog manifests
(10:25:15) INFO:    [Backend]:          DRM module staus {
  "oimompecagnajdejgnnjijobebaeigek": {
    "status": "new",
    "title": "Widevine Content Decryption Module",
    "version": "4.10.2710.0"
  }
}
(10:25:16) WARNING: [Backend]:          Protocol already registered.
(10:25:16) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/sarif/.config/heroic/legendaryConfig/legendary /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(10:25:16) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/sarif/.config/heroic/gogdlConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/sarif/.config/heroic/gog_store/auth.json --version
(10:25:16) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/sarif/.config/heroic/nile_config /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/nile --version
(10:25:16) INFO:    [Connection]:       Connectivity: online
(10:25:16) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/sarif/.config/heroic/gogdlConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/sarif/.config/heroic/gog_store/auth.json auth
(10:25:16) INFO:    [Backend]:          User Not Found, removing it from Store
(10:25:16) INFO:    [Gog]:              Checking if login is valid
(10:25:16) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/sarif/.config/heroic/gogdlConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/sarif/.config/heroic/gog_store/auth.json auth
(10:25:16) INFO:    [Backend]:          
System Information:
CPU: 20x 12th Gen Intel(R) Core(TM) i7-12700H
Memory: 67.1 GB (used: 9.32 GB)
GPUs:
  GPU 0:
    Name: NVIDIA Corporation GA103M [GeForce RTX 3080 Ti Laptop GPU]
    IDs: D=2460 V=10de SD=0b54 SV=1028
    Driver: nvidia
  GPU 1:
    Name: Intel Corporation Alder Lake-P GT2 [Iris Xe Graphics]
    IDs: D=46a6 V=8086 SD=0b54 SV=1028
    Driver: i915
OS: Arch Linux 6.8.8-arch1-1 (linux)

The current system is not a Steam Deck
We are not running inside a Flatpak container

Software Versions:
  Heroic: 2.14.1 Flame Emperor Sabo
  Legendary: 0.20.34 Direct Intervention
  gogdl: 1.0.1
  Nile: 1.0.2 Jonathan Joestar

(10:25:16) INFO:    [Backend]:          AreWeAntiCheatYet data downloaded
(10:25:16) INFO:    [Frontend]:         Refreshing undefined Library
(10:25:16) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(10:25:16) INFO:    [Legendary]:        Refreshing library...
(10:25:16) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/sarif/.config/heroic/gogdlConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/sarif/.config/heroic/gog_store/auth.json auth
(10:25:16) INFO:    [Backend]:          Frontend Ready
(10:25:16) INFO:    [Gog]:              Getting GOG library
(10:25:16) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/sarif/.config/heroic/gogdlConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/sarif/.config/heroic/gog_store/auth.json auth
(10:25:16) INFO:    [Backend]:          Checking for new Heroic Updates
(10:25:16) INFO:    [Backend]:          Checking for current version changelog
(10:25:17) INFO:    [Gog]:              Saved username to config file
(10:25:18) INFO:    [Winetricks]:       Downloading Winetricks
(10:25:18) INFO:    [Gog]:              Saved games data
(10:25:18) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(10:25:18) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/sarif/.config/heroic/gogdlConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/sarif/.config/heroic/gog_store/auth.json auth
(10:25:19) INFO:    [Gog]:              Found 0 game(s) to update
(10:25:21) INFO:    [WineDownloader]:   Updating wine versions info
(10:25:21) INFO:    [WineDownloader]:   Fetching upstream information...
(10:25:21) INFO:    [Backend]:          Starting the Download Queue
(10:25:21) INFO:    [WineDownloader]:   wine versions updated

Steps to reproduce

  1. Open heroic
  2. Click on Stores. Click on Epic
  3. Click the Blue login button
  4. See gray screen

Expected behavior

Some sort of login dialog to appear

Screenshots

image

image

Heroic Version

Latest Stable

System Information

  • OS: Arch Linux
    • heroic-games-launcher-bin package from AUR

Additional information

No response

@CountMurphy CountMurphy added the bug:unconfirmed Someone works on identifying the issue label Apr 30, 2024
@arielj
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arielj commented Apr 30, 2024

duplicate of #3726

use the Manage Accounts option in the sidebar to login until the next release

@arielj arielj closed this as completed Apr 30, 2024
@CountMurphy
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Sorry about the dupe, didn't check closed tickets!

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