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HexChat crashing, problem exists since years #1893

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annaparker opened this issue Dec 5, 2016 · 4 comments
Open

HexChat crashing, problem exists since years #1893

annaparker opened this issue Dec 5, 2016 · 4 comments

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@annaparker
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annaparker commented Dec 5, 2016

  Problem Event Name:	BEX64
  Application Name:	hexchat.exe
  Application Version:	2.12.3.0
  Application Timestamp:	580b7302
  Fault Module Name:	ucrtbase.DLL
  Fault Module Version:	10.0.10586.9
  Fault Module Timestamp:	5642c48d
  Exception Offset:	0000000000068539
  Exception Code:	c0000417
  Exception Data:	0000000000000000
  OS Version:	6.1.7601.2.1.0.272.7
  Locale ID:	1033
  Additional Information 1:	b16d
  Additional Information 2:	b16d695dd85d783bef3a30f2c7ef4f34
  Additional Information 3:	d3d6
  Additional Information 4:	d3d679cc7864fc656aa38bc3f010eb05

I run HexChat on Windows 2008 R2 Server x64 and it crashes. Sometimes 5 seconds after start, sometimes after 2 days. I don't know the reason, but maybe due I have some autojoin channels/servers. Tested on 32 bit and 64 bit, problem exists since years, during years I have tested it on nearly 50 virtual machines from Windows XP, through Windows 7 up to Windows Server 2008. On Linux it works without the problem, same config.

@annaparker
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Few seconds after run of HexChat, it didn't even connect servers I have in autostart.

Problem signature:
  Problem Event Name:	BEX64
  Application Name:	hexchat.exe
  Application Version:	2.12.4.0
  Application Timestamp:	584c14a3
  Fault Module Name:	ucrtbase.DLL
  Fault Module Version:	10.0.10586.9
  Fault Module Timestamp:	5642c48d
  Exception Offset:	0000000000068539
  Exception Code:	c0000417
  Exception Data:	0000000000000000
  OS Version:	6.1.7601.2.1.0.272.7
  Locale ID:	1033
  Additional Information 1:	b16d
  Additional Information 2:	b16d695dd85d783bef3a30f2c7ef4f34
  Additional Information 3:	d3d6
  Additional Information 4:	d3d679cc7864fc656aa38bc3f010eb05

@annaparker
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annaparker commented Jan 3, 2017

Again same error, same numbers.

Problem signature:
  Problem Event Name:	BEX64
  Application Name:	hexchat.exe
  Application Version:	2.12.4.0
  Application Timestamp:	584c14a3
  Fault Module Name:	ucrtbase.DLL
  Fault Module Version:	10.0.10586.9
  Fault Module Timestamp:	5642c48d
  Exception Offset:	0000000000068539
  Exception Code:	c0000417
  Exception Data:	0000000000000000
  OS Version:	6.1.7601.2.1.0.272.7
  Locale ID:	1033
  Additional Information 1:	b16d
  Additional Information 2:	b16d695dd85d783bef3a30f2c7ef4f34
  Additional Information 3:	d3d6
  Additional Information 4:	d3d679cc7864fc656aa38bc3f010eb05

@TingPing
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TingPing commented Jan 3, 2017

None of that is useful information and you can't really get useful information without a debugger.

@learn-more
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@annaparker If you are able to repro this fairly consistent,
could you try running hexchat with ProcDump and upload the resulting dump file here?
https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx

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