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Tracking / GPS Position not working since Android 12 update #2152

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pinkfloydFR opened this issue Jan 17, 2022 · 8 comments
Closed

Tracking / GPS Position not working since Android 12 update #2152

pinkfloydFR opened this issue Jan 17, 2022 · 8 comments
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bug Something isn't working location-tracking question Further information is requested

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@pinkfloydFR
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Hi,

For long time, have not problem with android phone tracker ( Samsung S20+ ans Samsung S10+ )

But since Android 12 update, it's not working on both phone

My son phone, in Android 11 continue working without problem.

@pinkfloydFR pinkfloydFR added the bug Something isn't working label Jan 17, 2022
@pinkfloydFR pinkfloydFR changed the title GPS Position not working since Android 12 update Tracking / GPS Position not working since Android 12 update Jan 17, 2022
@thombreeder
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thombreeder commented Jan 17, 2022

Same issue, but it seems that only the value of the device_tracker isn't updating.
The geocoded_location sensor seems to be working and update the correct location

@dshokouhi
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dshokouhi commented Jan 17, 2022

https://companion.home-assistant.io/docs/troubleshooting/faqs#location-is-not-updating-in-android-app

First check these steps then if that fails we need the logs. Also what happened to the issue template? All the important requested information is missing here. Please grab the template from a new issue and copy it here with all information filled in so we can help.

Edit: also don't remove the template when you create an issue. I see now the bug label was added which means it was removed.

@dshokouhi dshokouhi added location-tracking question Further information is requested labels Jan 17, 2022
@pinkfloydFR
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Sorry for the lack of information, will do it after my reunion !

@pinkfloydFR
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Ensure the app has location permissions granted, all the time. (Users on Android 12 will need to ensure Precise location is given during the prompt)
-> GOOD

Ensure that location (GPS) is enabled on your device.
-> GOOD

Turn off battery optimizations for the app.
-> GOOD

Under Configuration > Companion App > Manage Sensors ensure that the following Location Sensors are enabled: Background Location, Location Zone and Single Accurate Location
-> !! OUPS, the the three are disabled, enalbed it, have the day for testing... !!

@dshokouhi
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Closing issue as the location sensors were disabled, if you still an encounter an issue please file a new issue and make sure to fill out the issue template along with providing the requested logs.

@Yarninator
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I have the same problem. Device_tracker is not updating while the geocoded_location is correct. I have checked all the steps mentioned above and it still doesn't update.
Everything worked last month but stopped working since a few weeks.

@pinkfloydFR
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Problem solved for me, with the correction of all sensors that talk about gps in the application.

@Yarninator
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Seems to be solved after restarting the android devices.

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Labels
bug Something isn't working location-tracking question Further information is requested
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