-
Notifications
You must be signed in to change notification settings - Fork 590
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Location tracking Problems in Beta Version #2720
Comments
In order to troubleshoot the issue we need the logs that are part of location troubleshooting. When you downgrade the app you probably enabled the correct sensors by clicking the location tracking toggle. I don't see any mention of you following our troubleshooting guide either so tough to tell if you really needed to downgrade. More than likely just needed to follow the above steps. Many users are on the beta version with location tracking working fine. |
I seem to have the same problem and I too first assumed that it had to do with the play store beta variant. But in my case (i am now back on stable from playstore) it is just the App Sensor Sync to HA that hangs up about every few days. In the Dashboard (so server-side) the State of my device_tracker entity (gps-based) and its attributes hang at any state (for example "home"). When i see this happening i currently need to kill the App using the Android App Settings and start it again normally. Then it works again as if nothing had happened. Will attach Screenshots and what is requested in the troubleshooting guide as soon as it happens again. Device Details: |
@RoepLuke we need to see the companion app logs to confirm, most likely this issue is a duplicate of #2681 The symptoms sure do sound the same but we need logs to verify if updates just stopped coming in. If you like you can also test the proposed fix which will detect when the gap occurs and restart tracking. Make sure to install the full debug APK from the link below. https://github.com/home-assistant/android/actions/runs/2766579367 |
Home Assistant Android version:
Beta Version from 28.07.2022
Android version:
13
Phone model:
Pixel 5
Home Assistant version:
Home Assistant 2022.7.7
Last working Home Assistant release (if known):
Description of problem:
I use my phone to track if I (Person) am at home or not. Using "home" or "not_home".
Today I realised that something isn't working anymore. And I saw that my Phone isn't updating anymore.
After I quit my beta subscription of the android app and reinstalled the app, the problem was gone.
Before that I checked if the app had the permission to track my location, which it had.
You can see a Screenshot of my History of the past few days. On July 26th I left my home like they days before, but HA didn't noticed it anymore. Since then, the status was "home" until I changed to the non-beta version some minutes ago. So I think it is right to mention this problem before it will be released to the app in Playstore.
Traceback (if applicable, to get the logs you may refer to: https://companion.home-assistant.io/docs/troubleshooting/faqs/#android-crash-logs):
Screenshot of problem:
Additional information:
The text was updated successfully, but these errors were encountered: