Flume API not receiving data

[n1cameron]

The problem

A few days ago, the Flume Integration stopped receiving data. It looks like it is connecting successfully to the API but not receiving details.

What version of Home Assistant Core has the issue?

core-2024.3.0

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Flume

Link to integration documentation on our website

https://www.home-assistant.io/integrations/flume

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-05-04 10:41:05.138 DEBUG (SyncWorker_37) [pyflume] Token expiration time: 2024-05-09 06:27:04
2024-05-04 10:41:05.138 DEBUG (SyncWorker_37) [pyflume] Token comparison time: 2024-05-04 22:41:05.138576
2024-05-04 10:41:05.318 DEBUG (SyncWorker_37) [pyflume] get_devices Response: {"success":true,"code":602,"message":"Request OK","http_code":200,"http_message":"OK","detailed":null,"data":[{"id":"7066327750355218834","type":2,"connected":true,"last_seen":"2024-05-04T17:40:44.000Z","location_id":162726},{"id":"7077221437683803633","type":1,"connected":true,"last_seen":"2024-05-04T17:36:58.000Z","location_id":162726}],"count":2,"pagination":null}
2024-05-04 10:41:05.323 DEBUG (SyncWorker_17) [pyflume] Token expiration time: 2024-05-09 06:27:04
2024-05-04 10:41:05.323 DEBUG (SyncWorker_17) [pyflume] Token comparison time: 2024-05-04 22:41:05.323163
2024-05-04 10:41:05.482 DEBUG (SyncWorker_17) [pyflume] get_devices Response: {"success":true,"code":602,"message":"Request OK","http_code":200,"http_message":"OK","detailed":null,"data":[{"id":"7066327750355218834","type":2,"connected":true,"last_seen":"2024-05-04T17:40:44.000Z","location_id":162726},{"id":"7077221437683803633","type":1,"connected":true,"last_seen":"2024-05-04T17:36:58.000Z","location_id":162726}],"count":2,"pagination":null}
2024-05-04 10:41:23.430 DEBUG (SyncWorker_60) [pyflume] Token expiration time: 2024-05-09 06:27:04
2024-05-04 10:41:23.430 DEBUG (SyncWorker_60) [pyflume] Token comparison time: 2024-05-04 22:41:23.430723
2024-05-04 10:41:23.596 DEBUG (SyncWorker_60) [pyflume] get_devices Response: {"success":true,"code":602,"message":"Request OK","http_code":200,"http_message":"OK","detailed":null,"data":[{"id":"7066327750355218834","type":2,"connected":true,"last_seen":"2024-05-04T17:41:15.000Z","location_id":162726},{"id":"7077221437683803633","type":1,"connected":true,"last_seen":"2024-05-04T17:36:58.000Z","location_id":162726}],"count":2,"pagination":null}

Additional information

No response

[home-assistant]

Hey there @ChrisMandich, @bdraco, @jeeftor, mind taking a look at this issue as it has been labeled with an integration (flume) you are listed as a code owner for? Thanks!

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[n1cameron]

Note: I manually deleted the toke file at

/homeassistant/FLUME_TOKEN_FILE-

I then reloaded the integration and everything started working. Seems like possibly the token expired and wasn't being replaced with a new one?

[jeeftor]

It's possible

[genem2]

My flume requires reauthentication quite frequently and I was wondering if this integration supported a token refresh function. Should this be refreshing automatically?

[MaxVonEvil]

Note: I manually deleted the toke file at

/homeassistant/FLUME_TOKEN_FILE-

I then reloaded the integration and everything started working. Seems like possibly the token expired and wasn't being replaced with a new one?

This happened to me as well two days ago. Deleting the token and reloading did the trick. Would be great if this happened automagically :)