Switchbot Integration Not Responding - Curtain Bot 2

[paterson37]

The problem

So these Curtain Bots and the integration seemed to work fine up until a few weeks ago. Now they don't respond at all. They are showing on the integration but when I try to open/close them I get nothing. I'm not sure if it's a Bluetooth issue or not. The Bluetooth signal seems to show a value of from anywhere between -50dbm to -66dbm between the 4 devices.

I'm running Home Assistant off a Raspberry Pi 4.

What version of Home Assistant Core has the issue?

core-2024.5.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Switchbot

Link to integration documentation on our website

https://www.home-assistant.io/integrations/switchbot

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: switchbot.devices.device
Source: /usr/local/lib/python3.12/site-packages/switchbot/devices/device.py:187
First occurred: 22:44:12 (1 occurrences)
Last logged: 22:44:12

D2-94-2D-95-1A-66 (D2:94:2D:95:1A:66): device not found, no longer in range, or poor RSSI: -50
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/client.py", line 209, in connect
    reply = await self._bus.call(
            ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/dbus_fast/aio/message_bus.py", line 384, in call
    await future
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/bleak_retry_connector/__init__.py", line 363, in establish_connection
    await client.connect(
  File "/usr/local/lib/python3.12/site-packages/habluetooth/wrappers.py", line 309, in connect
    connected = await super().connect(**kwargs)
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/bleak/__init__.py", line 605, in connect
    return await self._backend.connect(**kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/client.py", line 146, in connect
    async with async_timeout(timeout):
  File "/usr/local/lib/python3.12/asyncio/timeouts.py", line 115, in __aexit__
    raise TimeoutError from exc_val
TimeoutError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/switchbot/devices/device.py", line 185, in _send_command
    return await self._send_command_locked(key, command)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/switchbot/devices/device.py", line 419, in _send_command_locked
    await self._ensure_connected()
  File "/usr/local/lib/python3.12/site-packages/switchbot/devices/device.py", line 279, in _ensure_connected
    client: BleakClientWithServiceCache = await establish_connection(
                                          ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/bleak_retry_connector/__init__.py", line 387, in establish_connection
    _raise_if_needed(name, device.address, exc)
  File "/usr/local/lib/python3.12/site-packages/bleak_retry_connector/__init__.py", line 327, in _raise_if_needed
    raise BleakNotFoundError(msg) from exc
bleak_retry_connector.BleakNotFoundError: D2-94-2D-95-1A-66 (D2:94:2D:95:1A:66) - D2:94:2D:95:1A:66: Failed to connect after 4 attempt(s): TimeoutError

Additional information

Raspberry Pi 4

[home-assistant]

Hey there @Danielhiversen, @RenierM26, @murtas, @Eloston, @dsypniewski, mind taking a look at this issue as it has been labeled with an integration (switchbot) you are listed as a code owner for? Thanks!

Code owner commands

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• @home-assistant close Closes the issue.
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• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
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[joostlek]

Apparently it could not connect to the device, so I'm suspecting either an issue with the device or the Bluetooth connection. Not with the integration