Plex Client is not currently accepting playback controls.

[cherryontopknife]

The problem

I am unable to control my Sonos Plex client. All other Plex clients accept controls just fine.

Original issue was never resolved:
#92733

What version of Home Assistant Core has the issue?

2024.5.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Plex

Link to integration documentation on our website

https://www.home-assistant.io/integrations/plex/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @jjlawren, mind taking a look at this issue as it has been labeled with an integration (plex) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of plex can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign plex Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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plex documentation
plex source
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[cherryontopknife]

I found this HA support thread https://community.home-assistant.io/t/cant-play-media-from-plex-on-sonos/497409/13

My router does have NAT loopback toggled on.