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Zigbee Home Automation integration not working (Sonoff Zigbee 3.0 USB Dongle Plus) #94503
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Hey there @dmulcahey, @Adminiuga, @puddly, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) zha documentation |
According to the log, your stick is unresponsive. Please enable ZHA debug logging (https://www.home-assistant.io/integrations/zha/#debug-logging) and post a log. |
Seems we have the same problem. |
Hello, same issue for me I think: when trying to add the Sonoff zigbee dongle plus, it is detected but configuration fails. |
Probably related issue with my intallation. The dongle worked flawlesely til roughly one week ago. Logger: homeassistant.config_entries Error setting up entry Sonoff Zigbee 3.0 USB Dongle Plus - Sonoff Zigbee 3.0 USB Dongle Plus for zha The above exception was the direct cause of the following exception: Traceback (most recent call last): During handling of the above exception, another exception occurred: Traceback (most recent call last): |
Hi everbody, I seem to have the same problem: Message: `Logger: homeassistant.config_entries Error setting up entry TI CC2531 USB CDC, s/n: __0X00124B001CD4A271 - Texas Instruments for zha During handling of the above exception, another exception occurred: Traceback (most recent call last): `Logger: zigpy.application Couldn't start application During handling of the above exception, another exception occurred: Traceback (most recent call last): |
Closing because the original author has not responded in two months, this issue is stale. @87Vortex87 the CC2531 is known to lock up. Unplug it and plug it back in, it should start working after that. I would suggest migrating to a more stable coordinator in the near future if you want to avoid issues like this, as the CC2531's firmware is no longer being developed and will not receive future bugfixes. |
i had this exact problem as well. However, after clicking "Configure" again on ZHA and setting it to use the existing network settings, everything was okay. |
Same here, had to keep doing that and I got it configured. |
The problem
When setting up Sonoff Zigbee 3.0 USB Dongle Plus through HA, I see following exception message:
I tried restarting my raspberry pi and Home Assistant container, but that didn't help. I also tried disconnecting and re-connecting the dongle, but that didn't help either. The dongle is correctly identified by HA and only when I click configure, then it fails.
What version of Home Assistant Core has the issue?
core-2023.6.1
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant Container
Integration causing the issue
Zigbee Home Automation
Link to integration documentation on our website
No response
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
No response
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