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Frontend errors when loading initially on iOS 12 #10885

Closed
3 tasks done
zacwest opened this issue Dec 12, 2021 · 10 comments
Closed
3 tasks done

Frontend errors when loading initially on iOS 12 #10885

zacwest opened this issue Dec 12, 2021 · 10 comments
Labels
Bug Current Bug in UI - Extra Attention iOS Apple iOS specific issues (not Safari desktop) stale

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@zacwest
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zacwest commented Dec 12, 2021

If you are currently experiencing this issue, pull-to-refresh will resolve it each time it occurs.


Checklist

  • I have updated to the latest available Home Assistant version.
  • I have cleared the cache of my browser.
  • I have tried a different browser to see if it is related to my browser.

Describe the issue you are experiencing

When the frontend initially loads, it errors; secondary loads work.

Describe the behavior you expected

n/a

Steps to reproduce the issue

Launching the frontend on iOS 12 initially gives (4301117, but reproduces in the latest):

[Error] ReferenceError: Can't find variable: regeneratorRuntime
	(anonymous function) (reactive-element.js:575)
	(anonymous function) (reactive-element.js:628)
	Eval Code (reactive-element.js:1187)
	eval
	./node_modules/@lit/reactive-element/development/reactive-element.js (app.js:2237)
	__webpack_require__ (app.js:2560)
	./node_modules/lit/index.js (app.js:2520:99)
	__webpack_require__ (app.js:2560)
	Eval Code (home-assistant.ts:5)
	eval
	./src/layouts/home-assistant.ts (app.js:1787)
	__webpack_require__ (app.js:2560)
	Eval Code (app.ts:3:101)
	eval
	./src/entrypoints/app.ts (app.js:1721)
	__webpack_require__ (app.js:2560)
	(anonymous function) (app.js:2822)
	Global Code (app.js:2824)
[Error] Unhandled Promise Rejection: ChunkLoadError: Loading chunk src_external_app_external_auth_ts failed.
(error: http://10.0.10.177:8123/frontend_es5/src_external_app_external_auth_ts.chunk.js)
	(anonymous function)
	promiseReactionJob

Reloading makes it work.

What version of Home Assistant Core has the issue?

core-2021.12

What was the last working version of Home Assistant Core?

core-2021.10 (based on user reports, I believe)

In which browser are you experiencing the issue with?

iOS 12.x

Which operating system are you using to run this browser?

No response

State of relevant entities

No response

Problem-relevant frontend configuration

No response

Javascript errors shown in your browser console/inspector

No response

Additional information

No response

@zacwest zacwest added the Bug Current Bug in UI - Extra Attention label Dec 12, 2021
@spacegaier spacegaier added the iOS Apple iOS specific issues (not Safari desktop) label Dec 12, 2021
@MidnightRacer99
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same issue for me too!

@pspeirs
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pspeirs commented Jan 1, 2022

Any thoughts, is this being worked on at all. It only started happening after an update on HA.

"Seeing the same issue on the wifes phone this morning. She’s running iPhone 6 and stuck at 12.5.5 but hasn’t used the app for a couple of weeks."

@Cerize110
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same issue for me too! I'm running HA core 2021.12.7 in a docker container and ipad ios 12.5.5. and the latest version of the app on the apple store

@sparment
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sparment commented Jan 9, 2022

Same issue for me too... updating to HA core 2021.12.8 now hoping maybe this issue was fixed; but I don't see any mention of a front end update in the 2021.12.8 release notes.

@jscmidt
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jscmidt commented Jan 14, 2022

I have the same issue, maybe the video here helps you to better understand the problem.

@KidA001
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KidA001 commented Mar 25, 2022

Same issue for me on iOS 12, on v2022.3 - More screenshots/details here: https://community.home-assistant.io/t/ios-app-stuck-at-splash-screen/405235

@github-actions
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There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

@Camatobe
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Camatobe commented Aug 9, 2022

It's closed by stale. That's sad. @zacwest Any chance someone can look into this and we can reopen the issue?

I am following reports of this issue for like several months in the community and this git issue.
When I can help or provide any log or debug files let me know!

@ChristiaanW123
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ChristiaanW123 commented Aug 3, 2023

Still having this error. Any new insights? Makes my iPad-for-Home Assistant useless :(

@Pix13
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Pix13 commented Feb 12, 2024

I also have the issue, no js from HACS is loaded too, making the custom card useless on ios 12+.

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Labels
Bug Current Bug in UI - Extra Attention iOS Apple iOS specific issues (not Safari desktop) stale
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