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Unable to get video stream from any cameras, but stills are working #89

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ultrathew opened this issue Aug 20, 2020 · 4 comments
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@ultrathew
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ultrathew commented Aug 20, 2020

Describe The Bug:
I've successfully added my four Arlo cameras (1st gen with the bridge) to Homebridge, and get stills from the last time they detected motion, but no video. I have FFMPEG plugin installed. Log info below:

To Reproduce:
No video streaming happens when camera is clicked/tapped on in Home app.

Expected behavior:
Video streaming on individual camera when clicked/tapped on in Home app.

Logs:
On boot, Homebridge says the following:
[8/20/2020, 4:27:11 PM] [Arlo] Online: Base Station XXXXX [XXXX]
[8/20/2020, 4:27:11 PM] [Arlo] Found: Camera - Front Room [XXXX]
[8/20/2020, 4:27:11 PM] [Arlo] Found: Camera - Backyard [XXXX]
[8/20/2020, 4:27:11 PM] [Arlo] Found: Camera - Basement [XXXX]
[8/20/2020, 4:27:11 PM] [Arlo] Found: Camera - Living Room [XXXX]

When opening Home app on iOS or Mac, it successfully requests and receives the snapshots:
[8/20/2020, 4:31:36 PM] [Arlo] Snapshot downloaded: Camera Living Room [XXXX]
[8/20/2020, 4:31:36 PM] [Arlo] Snapshot downloaded: Camera Backyard [XXXX]
[8/20/2020, 4:32:36 PM] [Arlo] Snapshot request: Camera Front Room [XXXX]
[8/20/2020, 4:32:36 PM] [Arlo] Snapshot request: Camera Living Room [XXXX]
[8/20/2020, 4:32:37 PM] [Arlo] Snapshot downloaded: Camera Living Room [XXXX]
[8/20/2020, 4:32:37 PM] [Arlo] Snapshot request: Camera Backyard [XXXX]
[8/20/2020, 4:32:37 PM] [Arlo] Snapshot downloaded: Camera Front Room [XXXX]
[8/20/2020, 4:32:38 PM] [Arlo] Snapshot downloaded: Camera Backyard [XXXX]

But I'm not seeing anything happening in the Homebridge log when I try to stream from any of the cameras.

Homebridge Config:

        {
            "name": "Arlo",
            "email": "XXXX",
            "password": "XXXX",
            "include_cameras": true,
            "streaming": {
                "videoProcessor": "ffmpeg",
                "packetSize": "1316",
                "maxBitrate": "300"
            },
            "platform": "Arlo"
        }

Environment:

  • Node.js Version: 12.14.0
  • NPM Version: 6.14.5
  • Homebridge Version: 1.12
  • Homebridge Config UI X Plugin Version: 4.26.0
  • Operating System: Raspian Docker
@ultrathew ultrathew added the bug label Aug 20, 2020
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github-actions bot commented Sep 4, 2020

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@github-actions github-actions bot added the stale label Sep 4, 2020
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github-actions bot commented Sep 6, 2020

This issue has been automatically closed because it has not had recent activity. Thank you for your contributions.

@github-actions github-actions bot closed this as completed Sep 6, 2020
@MattR2424
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Same issue. Stills download without issue, no video.

@HunterDG
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HunterDG commented Jan 16, 2021

same issue here - 1st gen cameras. attempting to stream eventually results in "No Response". ffmpeg installed at ~/.homebridge via npm install ffmpeg, and manually entered "ffmpeg" in "Video Processor", because the "default" resulted in #59. Homebridge running on Mac-Mini

EDIT: seems to be related to #27

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