HotWax Commerce ensures that order information is always updated to streamline the process of fulfilling orders. When syncing orders from Shopify, HotWax Commerce tackles four essential scenarios
- Initial Order Download: To integrate HotWax Commerce with Shopify, merchants are required to import all open sales orders from a particular time frame that HotWax Commerce must fulfill.
- Importing Newly Created Orders: All the orders that have been placed since the initial download must be imported into HotWax Commerce.
- Approve Orders for Fulfillment: Before approving orders for fulfillment, HotWax Commerce must ensure that payment has been authorized and verified by Shopify.
- Synchronizing Order Updates: When making changes to orders, like updating shipping addresses, item quantities, or item details, it is important to inform HotWax Commerce to ensure proper synchronization of order updates.