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description
Explore all the product reports that HotWax Commerce OMS offers out of the box to help monitor and track your product management.

Reports

Custom Gift card

Sometimes store associates place a custom gift card order that is not mapped to the parent product in Shopify and NetSuite. In such cases, retailers face synchronization issues between Shopify and NetSuite due to unmapped gift cards.

The custom gift card report serves as a solution to address the synchronization issues. This report shows unmapped products, enabling retailers to manually map these products to NetSuite, inventory them, and associate them with NetSuite IDs.

User

Head of eCommerce, Vice President of Retail

Report Glossary:

Field Name Description
ORDER_ID It helps in distinguishing one order from another.
ORDER_NAME This field typically contains a reference or name associated with the order.
PRODUCT_ID This is a unique identifier assigned to each product within the system.
PRODUCT_TYPE_ID This field denotes the type or category of the product. In this case, it's "DIGITAL_GOOD."
CREATED_DATE This indicates the date and time when the order was created or processed in the system.
PRODUCT_NAME This field contains the name of the product associated with the order.