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Needs two-factor auth support #590

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tgrosst opened this issue Jan 16, 2021 · 2 comments
Open

Needs two-factor auth support #590

tgrosst opened this issue Jan 16, 2021 · 2 comments

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@tgrosst
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tgrosst commented Jan 16, 2021

Plex recently introduced two-factor authentication for Plex accounts: https://support.plex.tv/articles/two-factor-authentication/

PlexConnect doesn't prompt for the 2FA code and instead says "Failed" when trying to sign in.

@moodyblue
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Did you try the procedure for old apps ?

Old Third-Party Apps & Tools

In the very rare case where you’re using a Plex app that doesn’t directly support 2FA verification (which typically means it’s a third-party app or tool that isn’t using our standard authentication methods), you can still sign in via 2FA. Specifically, you append a valid verification code to the end of the password when submitting:

For instance, imagine that your password is “secret” (please, please use a strong, unique password) and that you check your authenticator app and receive the verification code “123456”. You would then submit secret123456 as the password.

If you do run into an app or tool that requires this, we encourage you to contact the author and suggest that they update their app to use the recommended authentication method (see information below in the FAQ section).

@Letscodepython
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Did you try the procedure for old apps ?

Old Third-Party Apps & Tools

In the very rare case where you’re using a Plex app that doesn’t directly support 2FA verification (which typically means it’s a third-party app or tool that isn’t using our standard authentication methods), you can still sign in via 2FA. Specifically, you append a valid verification code to the end of the password when submitting:

For instance, imagine that your password is “secret” (please, please use a strong, unique password) and that you check your authenticator app and receive the verification code “123456”. You would then submit secret123456 as the password.

If you do run into an app or tool that requires this, we encourage you to contact the author and suggest that they update their app to use the recommended authentication method (see information below in the FAQ section).

This worked for me, thank you.

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