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552 Subscribers Auto Deleted for No Reason #599

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AJF410 opened this issue Oct 31, 2018 · 1 comment
Closed

552 Subscribers Auto Deleted for No Reason #599

AJF410 opened this issue Oct 31, 2018 · 1 comment

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@AJF410
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AJF410 commented Oct 31, 2018

I had 803 Subscribers and for no reason at all MailChimp Auto deleted 552 of them on October 16th at 12:55pm (It notified me on the account, but gave no reason why)

I now have no access to those 552 people who were signups from my site, is there anyway to get them back?
@arnelap
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arnelap commented Feb 18, 2019

Are you using the UserSync add-on with default status set to "unsubscirbed"? That would unsubscribe your Wordpress users. You can set it to "subscribed" to subscribe them again.

We only use git for development related issues. For free support please create a ticket at https://wordpress.org/support/plugin/mailchimp-for-wp

@arnelap arnelap closed this as completed Feb 18, 2019
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@arnelap @AJF410