Please make clear if Terraform issues occur outside of Schematics, to engage Terraform IBM Provider rather than IBM Cloud support

[john-d-burke]

Customers are sometimes confused by the multiple support avenues provided in this page. If the issue is with an API call outside of Terraform, that would be an IBM Cloud support issue for which a support case can be opened. If the issue is with a Schematics job fails while running a Terraform apply, that too would be an IBM Cloud support issue for which a support case can be opened.

However, if the issue occurs when customer uses Terraform outside of Schematics, and the API calls in that Terraform apply work when run outside of Terraform, then the issue should be taken to the github space for the Terraform IBM Provider.