Narrative for Operations transformations need to be more balanced about use of data

[JayDaley]

As expressed in feedback: "data-driven decision making is important, but in my experience it is often infeasibly expensive to make one's decisions based entirely on data. In many cases, the cost of gathering the data to make a decision whether to implement a feature far exceeds the cost of implementing the feature."

[JayDaley]

Actually the Culture transformations not the Operations transformations