Images Uploaded from iOS Do Not Show Up #10423

mtwb47 · 2024-06-17T03:51:53Z

mtwb47
Jun 17, 2024

The bug

Any images uploaded after the latest release now only show up as error icons.

Images uploaded via the web interface show up fine on both the web and back on the iOS app

The OS that Immich Server is running on

Ubuntu 24.04 LTS

Version of Immich Server

106.4

Version of Immich Mobile App

1.106.3

Platform with the issue

Server
Web
Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}

    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - stack.env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - stack.env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    restart: always
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]

volumes:
  model-cache:

Your .env content

UPLOAD_LOCATION=/rustdrive/immich/data
DB_DATA_LOCATION=/rustdrive/immich/database
IMMICH_VERSION=release
DB_PASSWORD=======
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

1. Upload either manually or via autobackup from iOS app
2. Go to web, images do not appear.
3.
...

Relevant log output

[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/people/:id, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/people/:id, PUT} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/people/:id/statistics, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/people/:id/thumbnail, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/people/:id/assets, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/people/:id/reassign, PUT} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/people/:id/merge, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] ReportController {/api/reports}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/reports, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/reports/checksum, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/reports/fix, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] SearchController {/api/search}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/search/metadata, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/search/smart, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/search/explore, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/search/person, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/search/places, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/search/cities, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/search/suggestions, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] ServerInfoController {/api/server-info}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/storage, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/ping, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/version, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/features, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/theme, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/config, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/statistics, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/media-types, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] SessionController {/api/sessions}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/sessions, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/sessions, DELETE} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/sessions/:id, DELETE} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] SharedLinkController {/api/shared-links}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/me, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id, PATCH} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id, DELETE} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id/assets, PUT} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id/assets, DELETE} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] SyncController {/api/sync}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/sync/full-sync, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/sync/delta-sync, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] SystemConfigController {/api/system-config}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/system-config, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/system-config/defaults, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/system-config, PUT} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/system-config/storage-template-options, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] SystemMetadataController {/api/system-metadata}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/system-metadata/admin-onboarding, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/system-metadata/admin-onboarding, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/system-metadata/reverse-geocoding-state, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] TagController {/api/tags}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/tags, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/tags, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id, PATCH} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id, DELETE} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id/assets, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id/assets, PUT} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id/assets, DELETE} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] TimelineController {/api/timeline}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/timeline/buckets, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/timeline/bucket, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] TrashController {/api/trash}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/trash/empty, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/trash/restore, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/trash/restore/assets, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] UserAdminController {/api/admin/users}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id, PUT} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id, DELETE} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id/preferences, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id/preferences, PUT} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id/restore, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RoutesResolver] UserController {/api/users}:
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/users, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me, PUT} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me/preferences, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me/preferences, PUT} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/users/:id, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/users/profile-image, POST} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/users/profile-image, DELETE} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:RouterExplorer] Mapped {/api/users/:id/profile-image, GET} route
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:NestApplication] Nest application successfully started
[Nest] 17  - 06/17/2024, 3:44:50 AM     LOG [Api:Bootstrap] Immich Server is listening on http://[::1]:3001 [v1.106.4] [PRODUCTION] 
[Nest] 17  - 06/17/2024, 3:44:53 AM     LOG [Api:EventRepository] Websocket Connect:    x1WTU44venQsNeYOAAAB
[Nest] 17  - 06/17/2024, 3:44:53 AM     LOG [Api:EventRepository] Websocket Connect:    NknGUjLcPEl4SOtOAAAD
[Nest] 17  - 06/17/2024, 3:44:58 AM     LOG [Api:EventRepository] Websocket Disconnect: NknGUjLcPEl4SOtOAAAD
[Nest] 17  - 06/17/2024, 3:45:23 AM     LOG [Api:EventRepository] Websocket Disconnect: x1WTU44venQsNeYOAAAB
[Nest] 17  - 06/17/2024, 3:45:23 AM     LOG [Api:EventRepository] Websocket Connect:    L9eXn0ahP-X5eAHEAAAF
[Nest] 7  - 06/17/2024, 3:45:59 AM     LOG [Microservices:MediaService] Successfully generated JPEG image preview for asset 1e1a7337-736f-4f5b-b8cb-5807ecc03172
[Nest] 7  - 06/17/2024, 3:46:00 AM     LOG [Microservices:MediaService] Successfully generated WEBP image thumbnail for asset 1e1a7337-736f-4f5b-b8cb-5807ecc03172
[Nest] 17  - 06/17/2024, 3:46:09 AM     LOG [Api:EventRepository] Websocket Connect:    nWLEkHP9ekqDh6z8AAAH
[Nest] 17  - 06/17/2024, 3:46:13 AM     LOG [Api:EventRepository] Websocket Disconnect: nWLEkHP9ekqDh6z8AAAH
[Nest] 17  - 06/17/2024, 3:48:44 AM     LOG [Api:EventRepository] Websocket Connect:    AvjNe2nCVsqOf4tXAAAJ

Additional information

Not sure if this is because of the iOS version mismatch or not?

bo0tzz · 2024-06-17T07:51:31Z

bo0tzz
Jun 17, 2024
Maintainer

After you updated, did you run docker compose pull and docker compose up?

2 replies

mtwb47 Jun 17, 2024
Author

After you updated, did you run docker compose pull and docker compose up?

I use Portainer. At first, I had Portainer recreate the image that it was using to update the container for the base server. Then, after seeing the notes for the last release, I deleted the stack and recreated it manually with the changes to the microservices lines in the compose file.

mtwb47 Jun 17, 2024
Author

I thought maybe it was just a browser cache thing, but no, it happens in other browsers as well

nikolajjsj · 2024-06-18T05:49:57Z

nikolajjsj
Jun 18, 2024

I have the same issue, my issue was regarding HEIC image types.
If i export the image as jpeg (from Apple Photos), its able to be uploaded and have thumbnail and image viewable in the browser.
Also if i download the HEIC image from the browser I can, and its viewable on my computer.

0 replies

mtwb47 · 2024-06-19T05:10:22Z

mtwb47
Jun 19, 2024
Author

One thing I didn't take into account, and definitely should have, is that I'm using the iOS18 beta. I'm guessing that's the reason this is happening

1 reply

nikolajjsj Jun 19, 2024

Actually maybe your right! I'm on iOS 18 beta as well...
I found that its an issue with heic images, jpeg's still works.

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Images Uploaded from iOS Do Not Show Up #10423

mtwb47 Jun 17, 2024

The bug

The OS that Immich Server is running on

Version of Immich Server

Version of Immich Mobile App

Platform with the issue

Your docker-compose.yml content

Your .env content

Reproduction steps

Relevant log output

Additional information

Replies: 3 comments · 3 replies

bo0tzz Jun 17, 2024 Maintainer

mtwb47 Jun 17, 2024 Author

mtwb47 Jun 17, 2024 Author

nikolajjsj Jun 18, 2024

mtwb47 Jun 19, 2024 Author

nikolajjsj Jun 19, 2024

mtwb47
Jun 17, 2024

Replies: 3 comments 3 replies

bo0tzz
Jun 17, 2024
Maintainer

mtwb47 Jun 17, 2024
Author

mtwb47 Jun 17, 2024
Author

nikolajjsj
Jun 18, 2024

mtwb47
Jun 19, 2024
Author