[BUG] <title>

[cgeheim]

The bug

There are no files found in external libary.

The OS that Immich Server is running on

Docker Synology

Version of Immich Server

v1.92.1

Version of Immich Mobile App

v1.92.1

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

version: "3.9"
services:
  immich-redis:
    image: redis:6.2-alpine@sha256:c5a607fb6e1bb15d32bbcf14db22787d19e428d59e31a5da67511b49bb0f1ccc
    container_name: Immich-REDIS
    hostname: immich-redis
    networks:
      default:
        ipv4_address: 192.168.0.44
    ports:
      - 6379:6379    
    security_opt:
      - no-new-privileges:true
    healthcheck:
      test: ["CMD-SHELL", "redis-cli ping || exit 1"]
      interval: 5m
      timeout: 5s
      retries: 5
    user: 1026:100
    environment:
      - TZ=Europe/Berlin
    volumes:
      - /volume1/docker/immich/redis:/data
    restart: always

  immich-db:
    image: tensorchord/pgvecto-rs:pg16-v0.1.11
    container_name: Immich-DB
    hostname: immich-db
    networks:
      default:
        ipv4_address: 192.168.0.45
    security_opt:
      - no-new-privileges:true
    healthcheck:
      test: ["CMD", "pg_isready", "-q", "-d", "immich", "-U", "immichuser"]
      interval: 5m
      timeout: 5s
      retries: 5
    volumes:
      - /volume1/immich/db:/var/lib/postgresql/data
    environment:
      - TZ=Europe/Berlin
      - POSTGRES_DB=immich
      - POSTGRES_USER=immichuser
      - POSTGRES_PASSWORD=HuGvs2024iW!
    restart: always

  immich-server:
    image: ghcr.io/immich-app/immich-server:release
    command: ["start-server.sh"]
    container_name: Immich-SERVER
    hostname: immich-server
    networks:
      default:
        ipv4_address: 192.168.0.46
    user: 1026:100
    security_opt:
      - no-new-privileges:true
    env_file:
      - stack.env
    ports:
      - 8212:3001
    volumes:
      - /volume1/immich/upload:/usr/src/app/upload
      - /volume2/immich-libary:/volume2/immich-libary:ro
    restart: always
    depends_on:
      immich-redis:
        condition: service_healthy
      immich-db:
        condition: service_started

  immich-microservices:
    image: ghcr.io/immich-app/immich-server:release
    command: ["start-microservices.sh"]
    container_name: Immich-MICROSERVICES
    hostname: immich-microservices
    networks:
      default:
        ipv4_address: 192.168.0.47
    ports:
      - 8212:3002   
    user: 1026:100
    security_opt:
      - no-new-privileges:true
    env_file:
      - stack.env
    volumes:
      - /volume1/immich/upload:/usr/src/app/upload
      - /volume1/immich/micro:/usr/src/app/.reverse-geocoding-dump
      - /volume2/immich-libary:/volume2/immich-libary:ro
    restart: always
    depends_on:
      immich-redis:
        condition: service_healthy
      immich-db:
        condition: service_started

  immich-machine-learning:
    image: ghcr.io/immich-app/immich-machine-learning:release
    container_name: Immich-LEARNING
    hostname: immich-machine-learning
    user: 1026:100
    networks:
      default:
        ipv4_address: 192.168.0.48
    ports:
      - 3003:3003   
    security_opt:
      - no-new-privileges:true
    env_file:
      - stack.env
    volumes:
      - /volume1/immich/upload:/usr/src/app/upload
      - /volume1/immich/cache:/cache
      - /volume2/immich-libary:/volume2/immich-libary:ro
    restart: always
    depends_on:
      immich-db:
        condition: service_started
        
networks:
  default:
    name: mvl
    external: true

Your .env content

NODE_ENV=production
TZ=Europe/Berlin
DB_HOSTNAME=immich-db
DB_USERNAME=immichuser
DB_PASSWORD=HuGvs2024iW!
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich-redis
LOG_LEVEL=log
JWT_SECRET=Pass
DISABLE_REVERSE_GEOCODING=false
REVERSE_GEOCODING_PRECISION=3
IMMICH_WEB_URL=http://192.168.0.46:3001
IMMICH_SERVER_URL=http://192.168.0.46:3001
IMMICH_MACHINE_LEARNING_URL=http://192.168.0.48:3003

Reproduction steps

1. Created external libary like the description on ther immich website
2. Scan libary for new files
3. No files were found
4. worked with Version v1.91.4
...

Additional information

No response

[bo0tzz]

Can you provide some more detail about the exact config you set up for the external library?

[aisbergde]

I had the same issue at first setup. You need to grant explicit access for the user 1026 to the required folders, even if he is a member of the administrators group. Because of this "user: 1026:100" only his rights as member of the group users are used (100 - users, on my Synology)

alternatively, you could try "user: 1026:101", if 101 is the group administrators on your Synology.

[aisbergde]

Maybe, this is wrong:

  - /volume2/immich-libary:/volume2/immich-libary:ro

[aisbergde]

maybe better

• /volume2/immich-libary:/usr/src/app/external/vol2blablabla:ro

[cgeheim]

Okay I will try both tomorrow , I done it like the description from the Immich website.

Example from description - /home/user/old-pics:/mnt/media/old-pics:ro

I also thought about missing permission

Thank you

[aisbergde]

These are my volumes:

    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      # added for external libraries
      - ${EXTERNAL_PATH}/photo:/usr/src/app/external/common/photo:ro
      - ${EXTERNAL_PATH}/homes/germo/Photos:/usr/src/app/external/photo:ro

Because I wanted to follow the default instruction in the docs, based on all external libraries mapped in /usr/src/app/external, because first you need to allow path for users, and you can allow only one path for a user. And on the other hand, I can have several folders under /usr/src/app/external, different users can use different external libraries.
But you could also try your settings, but you then need to adapt.

[cgeheim]

Update:
Checked user id from Synology
Re deploy with user: 1026:101 and it works

The rest I will check tomorrow with the default instruction

Thank you very much

[cgeheim]

It worked with your description. I did not seen the guide in Immich before.

Thank you v.dry much