You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
The problem occurs as soon as the app runs in the background on the iOS device for a while. If you then open the app again, you have to enter the access data again.
The OS that Immich Server is running on
Debian 12
Version of Immich Server
v1.92.1
Version of Immich Mobile App
v1.92.1
Platform with the issue
Server
Web
Mobile
Your docker-compose.yml content
version: "3.8"## WARNING: Make sure to use the docker-compose.yml of the current release:## https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml## The compose file on main may not be compatible with the latest release.#name: immichservices:
immich-server:
container_name: immich_serverimage: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}command: [ "start.sh", "immich" ]volumes:
- ${UPLOAD_LOCATION}:/usr/src/app/upload
- /etc/localtime:/etc/localtime:roenv_file:
- .envports:
- 2283:3001depends_on:
- redis
- databaserestart: alwaysimmich-microservices:
container_name: immich_microservicesimage: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}# extends:# file: hwaccel.yml# service: hwaccelcommand: [ "start.sh", "microservices" ]volumes:
- ${UPLOAD_LOCATION}:/usr/src/app/upload
- /etc/localtime:/etc/localtime:roenv_file:
- .envdepends_on:
- redis
- databaserestart: alwaysimmich-machine-learning:
container_name: immich_machine_learningimage: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}volumes:
- model-cache:/cacheenv_file:
- .envrestart: alwaysredis:
container_name: immich_redisimage: redis:6.2-alpine@sha256:c5a607fb6e1bb15d32bbcf14db22787d19e428d59e31a5da67511b49bb0f1cccrestart: alwaysdatabase:
container_name: immich_postgresimage: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8eeenv_file:
- .envenvironment:
POSTGRES_PASSWORD: ${DB_PASSWORD}POSTGRES_USER: ${DB_USERNAME}POSTGRES_DB: ${DB_DATABASE_NAME}volumes:
- pgdata:/var/lib/postgresql/datarestart: alwaysvolumes:
pgdata:
model-cache:
Your .env content
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=<redacted># The values below this line do not need to be changed###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis
Reproduction steps
1. Login with the iOS App
2. let running the App in Background
3. after some time, open the App again
4. your must insert your login Data again.
...
Additional information
Log from App
PlatformDispatcher - Catch all error: ApiException 400: TLS/SSL communication failed: GET /album/25f4ffa5-6435-43b9-b23c-4e4445d49522 (Inner exception: HandshakeException: Connection terminated during handshake)
I have the same problem with this error message in the log. It happens every 2-3 days and after relogin it need to build the timeline from scratch again.
`
The bug
The problem occurs as soon as the app runs in the background on the iOS device for a while. If you then open the app again, you have to enter the access data again.
The OS that Immich Server is running on
Debian 12
Version of Immich Server
v1.92.1
Version of Immich Mobile App
v1.92.1
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
Additional information
Log from App
PlatformDispatcher - Catch all error: ApiException 400: TLS/SSL communication failed: GET /album/25f4ffa5-6435-43b9-b23c-4e4445d49522 (Inner exception: HandshakeException: Connection terminated during handshake)
#0 ApiClient.invokeAPI (package:openapi/api_client.dart:111) <asynchronous suspension> #1 AlbumApi.getAlbumInfo (package:openapi/api/album_api.dart:311) <asynchronous suspension> #2 AlbumService.refreshRemoteAlbums.<anonymous closure> (package:immich_mobile/modules/album/services/album.service.dart:164) <asynchronous suspension> #3 SyncService._syncRemoteAlbum (package:immich_mobile/shared/services/sync.service.dart:308) <asynchronous suspension> #4 diffSortedLists (package:immich_mobile/utils/diff.dart:19) <asynchronous suspension> #5 SyncService._syncRemoteAlbumsToDb (package:immich_mobile/shared/services/sync.service.dart:267) <asynchronous suspension> #6 AlbumService.refreshRemoteAlbums (package:immich_mobile/modules/album/services/album.service.dart:159) <asynchronous suspension> #7 Future.wait.<anonymous closure> (dart:async/future.dart:525) <asynchronous suspension>
`Unable to get user information from the server.
FROM
AuthenticationNotifier`
The text was updated successfully, but these errors were encountered: