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Mobile app fails to show new assets #9295
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The current workaround is to logout and log back in, we are looking into identifying the root cause |
I'm also running into the issue described here, however the workaround of logging out/in on the Android app does not resolve the issue and items are still missing from the timeline. Even uninstalling/reinstalling the app does not seem to affect the behavior. Images are displayed when viewing the album through the "Backup Albums" selection menu, however not on the timeline and never synced. If this should be a separate issue opened let me know. |
I'm also having the same issue on the iOS app. Logging out and back in loads the new assets.
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Are you guys also have background backup enabled? |
If you guys install the app over the APK file in the release, can you try downloading this APK to see if it helps resolve the issue? https://drive.google.com/file/d/1WLkzkqP4PLjdUFE17IJYwUdG-1xy4HnW/view?usp=sharing |
I do not have backup enabled. |
I can confirm I'm currently running Immich behind a Caddy reverse proxy, and Immich on a Pixel 8 Pro. After uninstalling Immich on Android and installing the referenced APK it seems to be finding all of the assets it missed! |
@kitkatod Thank you for help me test the APK. Can you try taking a few photos, wait a bit, then go to the app and see if the app can detect those new photos? |
I just finished taking a few pictures. Images were uploaded quickly and appeared on the Immich website within seconds. I also followed the same steps after disabling wifi, and after a short delay images started to be uploaded. |
I'm using traefik as a reverse proxy and Android with no background sync. Most assets are in a external library. FYI There was a major Traefik release I will test the apk later today, |
I've had this problem as well. It usually goes away eventually and I keep the icon feature turned off so I mostly ignore it but it's been troublesome for creating albums. I'm running Immich on Synology NAS DSM with the built-in reverse proxy feature that Synology provides in the control panel of DSM. App on iOS |
I am hoping the APK is the fix for the solution so we can push out an update for the next release to fix this issue |
Just tested the apk and it's working. New photos show up on Android when opening the app and when refreshing. There are no errors in the log. |
#9389 |
@freemjohn can you try the APK linked in this issue? |
Harder than looks, can't just update, different signature, forced to resetup |
Looks like fixed in test version above(cant be updated) and latest update(thats the way) 1.105.1 |
Tested on +4 devices, still need to relogin or no new photos shown 2/4 devices. |
The bug
The mobile app fails to refresh and show new photos that are visible on the web. Pull to refresh shows a error in the log.
The OS that Immich Server is running on
Docker on debian
Version of Immich Server
v1.10.3.1
Version of Immich Mobile App
v1.10.3.1
Platform with the issue
Your docker-compose.yml content
NA
Your .env content
Reproduction steps
1. View the timeline on android. 2. Expect to see new photos that show up on the web. 3. New photos fail to load even on pull to refresh. A error is shown in the log. ...
Relevant log output
Additional information
Using traefik as a reverse proxy.
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