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Older version works (v2.3) but v2.4 and v2.5 Error loading report file: translation(MacSymbolicator.Translator.Error.unexpectedOutput) #30

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palaniraja opened this issue Sep 20, 2022 · 5 comments

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@palaniraja
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I have a crash file that does symbolicate correctly in v2.3 but failed with the following error when i use either v2.4 or v2.5

Error loading report file: translation(MacSymbolicator.Translator.Error.unexpectedOutput)

I could not be able to share the crashlog, but let me know if anything I could do to help in getting additional debug info

@inket
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inket commented Sep 20, 2022

What's your macOS version?

Is the crash report .ips or .crash?

What are the contents of the crash report: When opened with a text editor (TextEdit/Sublime Text/Visual Studio Code/Atom/etc.), are the contents in JSON format or something else?

@palaniraja
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Mac 12.6 on intel. Crash file is an .ips file from device.

Sharing partial info here (hoping no PII/fingerprinting of app here)

{"app_name":"myapp","timestamp":"2022-09-03 13:18:29.00 -0700","app_version":"4.1.3","slice_uuid":"f1978768-13d8-3da7-be0e-4293bc924fad","adam_id":0,"build_version":"8787","platform":2,"bundleID":"com.domain.myapp","share_with_app_devs":0,"is_first_party":0,"bug_type":"109","os_version":"iPhone OS 14.4.1 (18D61)","incident_id":"A1A9C328-8994-4789-9EB6-9C5BA56CB5EC","name":"myapp"}
Incident Identifier: A1A9C328-8994-4789-9EB6-9C5BA56CB5EC
CrashReporter Key:   8840996802d96661a1a09e446845153822b8304c
Hardware Model:      iPhone9,3
Process:             myapp [401]
Path:                /private/var/containers/Bundle/Application/406718B3-7781-4AAA-A576-B849CC6164D9/myapp.app/myapp
Identifier:          com.domain.myapp
Version:             8787 (4.1.3)
Code Type:           ARM-64 (Native)
Role:                Foreground
Parent Process:      launchd [1]
Coalition:           com.domain.myapp [428]


Date/Time:           2022-09-03 13:18:28.7091 -0700
Launch Time:         2022-09-03 13:13:57.4502 -0700
OS Version:          iPhone OS 14.4.1 (18D61)
Release Type:        User
Baseband Version:    5.01.01
Report Version:      104

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Subtype: KERN_PROTECTION_FAILURE at 0x0000000105059d2c
VM Region Info: 0x105059d2c is in 0x10471c000-0x106c1c000;  bytes after start: 9690412  bytes before end: 29106899
      REGION TYPE                 START - END      [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  __TEXT                   10471c000-106c1c000 [ 37.0M] r-x/r-x SM=COW  ...myapp.app/myapp
      __DATA_CONST             106c1c000-106cd0000 [  720K] r--/rw- SM=COW  ...myapp.app/myapp

Termination Signal: Bus error: 10
Termination Reason: Namespace SIGNAL, Code 0xa
Terminating Process: exc handler [401]
Triggered by Thread:  0

Thread 0 name:  Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0   myapp                        	0x0000000105059d94 0x10471c000 + 9690516
1   myapp                        	0x0000000105059d90 0x10471c000 + 9690512

Thread 1 name:  com.apple.uikit.eventfetch-thread
Thread 1:
0   libsystem_kernel.dylib        	0x00000001afdfd644 0x1afdf9000 + 17988
1   libsystem_kernel.dylib        	0x00000001afdfca48 0x1afdf9000 + 14920
2   CoreFoundation                	0x0000000183e610fc 0x183dc7000 + 631036
3   CoreFoundation                	0x0000000183e5b570 0x183dc7000 + 607600
4   CoreFoundation                	0x0000000183e5aba0 0x183dc7000 + 605088
5   Foundation                    	0x000000018507a7f8 0x185073000 + 30712
6   Foundation                    	0x000000018507a6d8 0x185073000 + 30424
7   UIKitCore                     	0x00000001867f8054 0x185c1e000 + 12427348
8   Foundation                    	0x00000001851d74bc 0x185073000 + 1459388
9   libsystem_pthread.dylib       	0x00000001cc703c9c 0x1cc6fb000 + 35996
10  libsystem_pthread.dylib       	0x00000001cc708880 0x1cc6fb000 + 55424

Thread 2 name:  com.google.firebase.crashlytics.MachExceptionServer
Thread 2:
0   libsystem_kernel.dylib        	0x00000001afdfd644 0x1afdf9000 + 17988
1   libsystem_kernel.dylib        	0x00000001afdfca48 0x1afdf9000 + 14920
2   myapp                        	0x00000001061b7880 0x10471c000 + 27900032
3   myapp                        	0x00000001061b7408 0x10471c000 + 27898888
4   libsystem_pthread.dylib       	0x00000001cc703c9c 0x1cc6fb000 + 35996
5   libsystem_pthread.dylib       	0x00000001cc708880 0x1cc6fb000 + 55424

... GOES ON UPTO 10 THREADS ...

Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000709   x1: 0x0000000000000000   x2: 0x00000000000120a8   x3: 0x000000010b80b675
    x4: 0x000000010698f2cd   x5: 0x000000016b6e2680   x6: 0x000000000000000a   x7: 0x000000028018c1a0
    x8: 0x00000000fffffff0   x9: 0x0000000000000025  x10: 0x0000000000000ba8  x11: 0x000602947fc19187
   x12: 0x0000000105059fc4  x13: 0x0000010000000000  x14: 0x0000000000000000  x15: 0x0000000000000000
   x16: 0x00000001afdfdf3c  x17: 0x0000000000000000  x18: 0x0000000000000000  x19: 0x0000000105059d90
   x20: 0x0000000105059d90  x21: 0x0000000282f22f80  x22: 0x000000016b6e2778  x23: 0x0000000105059d90
   x24: 0x0000000105059d90  x25: 0x0000000043e625e9  x26: 0x000000007b4ce395  x27: 0x00000001064e8570
   x28: 0x000000010653ee94   fp: 0x0000000105059d90   lr: 0x0000000105059d90
    sp: 0x000000016b6e2690   pc: 0x0000000105059d94 cpsr: 0xa0000000
   esr: 0x9200004f (Data Abort) byte write Permission fault

Binary Images:
0x10471c000 - 0x106c1bfff myapp arm64  <f197876813d83da7be0e4293bc924fad> /var/containers/Bundle/Application/406718B3-7781-414D-4AAA-B849CC6164D9/myapp.app/myapp
... more ...
0x1ce4f6000 - 0x1ce508fff SpotlightLinguistics arm64  <8d5151c3bcb131158c230645e5af4066> /System/Library/PrivateFrameworks/SpotlightLinguistics.framework/SpotlightLinguistics

EOF


@inket
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inket commented Sep 22, 2022

Awesome, thank you! I see what the issue could be here. Feel free to edit your comment and remove the crash report if you want to!

@inket inket closed this as completed in 40b6ec8 Oct 28, 2022
@inket
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inket commented Oct 28, 2022

Thanks for reporting this! I finally found some time to fix it. It should be resolved in the next version~

@palaniraja
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Thank you

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