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Rendering Failure with aerender.exe on Windows Server on Google Comptue engine #987

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kostia3507 opened this issue May 2, 2024 · 3 comments
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@kostia3507
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kostia3507 commented May 2, 2024

Describe the bug
While using nexrender on a Windows Server, the rendering process starts successfully but fails with an error from aerender.exe stating it failed to render the output due to an unknown reason. This issue occurs after following the regular rendering steps and is accompanied by a deprecation warning regarding the default log path.

To Reproduce
Steps to reproduce the behavior:

  1. Execute the nexrender command via CLI:
    python execute_render_comand.py
  2. Observe the STDOUT messages indicating the steps being processed.
  3. Encounter an error at the rendering step.

Expected behavior
The job should render successfully without errors and produce the expected output file.

Information about environment

  • Nexrender version: latest
  • Setup type: CLI
  • Installation method: Using pre-built binaries
  • Operating system: Windows Server (on Google Compute Engine)
  • Adobe After Effects version: 2020

Additional context
The error occurs during the rendering stage, and the logs indicate a failure in aerender.exe to render the output. There's also a deprecation notice about changing the default log path for aerender in future releases.

Logs
The error message received is:

> job rendering failed
Error: aerender.exe failed to render the output into the file due to an unknown reason
    at ChildProcess.<anonymous> (C:\snapshot\nexrender\packages\nexrender-core\src\tasks\render.js)
    at ChildProcess.emit (node:events:537:28)
    at maybeClose (node:internal/child_process:1091:16)
    at Socket.<anonymous> (node:internal/child_process:449:11)
    at Socket.emit (node:events:537:28)
    at Pipe.<anonymous> (node:net:747:14)

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here is JSON file:
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@kostia3507
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update: I downloaded Node.js and I'm getting this error now
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@inlife
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inlife commented May 7, 2024

Hey @kostia3507

Could you also provide logs coming from the aerender? They should be in the workpath near the temporary project folders.

@kostia3507
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Problem is fixed, If anybody would have simillar problem, you should install C++ from 2008 to 2015

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