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error #13027

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zxcvbnmhkfghffgh opened this issue Jun 13, 2024 · 4 comments
Closed

error #13027

zxcvbnmhkfghffgh opened this issue Jun 13, 2024 · 4 comments
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@zxcvbnmhkfghffgh
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librealsense 2.55.1 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

RealSense error calling rs2_create_context_ex(api_version:25501, json_settings:nullptr):
    failed to convert special folder: errno=42

@MartyG-RealSense
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A cause of a failed to convert special folder: errno=42 error may be if your Windows computer does not have a Documents folder. More information about this can be found at #12910 (comment)

@MartyG-RealSense
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My Intel RealSense colleagues have provided further advice about the errno=42 error at #13023 (comment)

@MartyG-RealSense
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Do you require further assistance with this case, please? Thanks!

@MartyG-RealSense
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Case closed due to no further comments received.

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