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Updated to 2.5.4 and I lost all my IOTA #453

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BigEFF opened this issue Nov 15, 2017 · 63 comments
Open

Updated to 2.5.4 and I lost all my IOTA #453

BigEFF opened this issue Nov 15, 2017 · 63 comments

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@BigEFF
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BigEFF commented Nov 15, 2017

I just updated to 2.5.4 and I entered my seed correctly (like 4 times now), and nothing shows up. No transaction history and definitely no MIOTA! Help!

@amikure
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amikure commented Nov 15, 2017

Hello BigEFF. I have the same problem.
I was using IOTA WALLET 2.5.1. However I could not login.
So today I installed IOTA WALLET 2.5.4-IRI 1.4.1.2 (IOTA.Wallet-2.5.4.dmg ) but nothing showed up.
We must figure out otherwise we cannot get back our IOTA coins. :**

@watcher666
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https://i.redd.it/hv6n5f0bgynz.jpg
and so do it several times until the balance is refreshed

@amikure
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amikure commented Nov 15, 2017

Dear watcher666,
Thank you for the message,
I tried receive→generate address →attaching to tangle→attached many times
But the balance is still 0.
:**

@watcher666
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I did it with 3 attempts, because I did only 3 transactions

@amikure
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amikure commented Nov 15, 2017

When I open HISTORY, there are 9 transfer 9 addresses, but 0 balance.
�I only transfer 1 time when I purchased IOTA and sent to this wallet in September 2017. I haven't opend until today.

@amikure
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amikure commented Nov 15, 2017

Today, I couldn't login with IOTA WALLET 2.5.1.
ThereforeI installed IOTA WALLET 2.5.4-IRI 1.4.1.2 (IOTA.Wallet-2.5.4.dmg ).
I could login but by BALANCE is 0.

@watcher666
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watcher666 commented Nov 15, 2017

Did iota update or new install? , I installed a new

@watcher666
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too today could not connect 2.5.1

@amikure
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amikure commented Nov 15, 2017

I installed a new IOTA.Wallet-2.5.4.dmg
iota wallet-2 5 4

@watcher666
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IOTA.Wallet.Setup.2.5.4.exe it used

@amikure
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amikure commented Nov 15, 2017

IOTA.Wallet.Setup.2.5.4.exe

You can’t open the application “IOTA.Wallet.Setup.2.5.4 (1).exe” because Microsoft Windows applications are not supported on OS X.

@watcher666
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i have windows7

@amikure
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amikure commented Nov 15, 2017

I use MAC :**

@amikure
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amikure commented Nov 15, 2017

Do you know where to ask watcher666?

@watcher666
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here similar topics have already been raised

@watcher666
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here is a host I use http://iota.bitfinex.com:80

@andrewg12345
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i lost ALL my iota, have zero nalance and no history. I checked on my android app also NO IOTA.

What is going on, how do i get it back?

Is there a recovery tooll?

@andrewg12345
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TRIED THE RCLAIM TOOL, GOT "ATTACHMENT ERROR, PLEASE PUBLISH AGAIN"

@Surf-N-Code
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Same here. My wallett also showing 0 balance after the upgrade...

@mlouielu
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Can you see the amount in the address on thetangle.org or iotasear.ch ?

@Surf-N-Code
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https://iotasear.ch/address/LKQ9RJWNZQUXPRQEZKEF99HLVDNXDQTWILPSMXFUXAMMQMRTIGJQKUHKQUWHIAFSELHFMSAQIZNQGOCCRWYKQLIGUX

This is the transaction. I removed the coins from bitfinex and onto my wallet. Any clue what to do?

@mlouielu
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mlouielu commented Nov 16, 2017

@serul You didn't move your IOTA out of this address in these days, right?

For your address, I can found it in the snapshot:

LKQ9RJWNZQUXPRQEZKEF99HLVDNXDQTWILPSMXFUXAMMQMRTIGJQKUHKQUWHIAFSELHFMSAQIZNQGOCCR; 729422252; CURL_NOT_TRANSITIONED

I think you will need to do the reclaim step 1 and 2 to get back your IOTA. And as snapshot reveal, your IOTA is still inside in the address (CURL_NOT_TRANSITIONED).

As a note, please remember NOT TO REUSED the address after it is spend.
TL; DR: Just not reused the address if it received something.

@andrewg12345
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TRIED THE RCLAIM TOOL, GOT "ATTACHMENT ERROR, PLEASE PUBLISH AGAIN"

@mlouielu
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@andrewg12345 what it your situation? can you gave the address?

@andrewg12345
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OK, im currently in Proof transaction is pending phase "Please wait for the confirmation of the proof transaction and make use of the reattach button if it is pending for too long. A proof is only accepted once it's confirmed."
i have a Transaction hash:, but how do i know when the transaction is done? what do i look for?

fow long should it take?

@andrewg12345
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Keep getting :"Invalid Response" so its taking forever to do absolutletly nothing.

@ghost
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ghost commented Nov 16, 2017

I typically just get the error that the seed needs to be 81ish digits long. Can't seem to get past that to get the other errors.

@andrewg12345
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I had to reboot my pc, so not sure what i do now. Will the transaction happen eventually. I had a transaction hash code, how do i use that.

I guess like EVERYBODY else we were told, remove it from the exchange in to the wallet, because its safer!. Well as it turns out its not, ive spent weeks trying to get this wallet to work.

The least the developers can do is make simple to get the iotas back.

@ghost
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ghost commented Nov 16, 2017

I can't reclaim mine at the moment. Apparently, if I am reading right, the reclaim feature won't work for me. This is disappointing.

@amikure
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amikure commented Nov 16, 2017

Hello mlouielu.
I have the same problem. I found mine in the snapshot too.
I did followings
tool→Reclaim tool →I paste old seed and seed.
From RETTACH → proof transaction confirmed →then click SUBMIT SEED→SUBMIT SEED

I sign out. Then I sign in my old seed my balance is 0.
So I sign out again. Then I sign in with my new seed, but still my balance is 0.

By the way I tried this following too but didnt work.
https://i.redd.it/hv6n5f0bgynz.jpg

What should I do?

@Karlmaster2k3
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Karlmaster2k3 commented Nov 17, 2017

I got same Problem....
Updated to IOTA Light Wallet 2.5.4 - IRI 1.4.1.2
Show Zero Coins....
Try to do the reclaim tool but i got all time Error.

iota
iota2

What must i do ?

Okay, i found my Coins 💃 Click here : https://forum.helloiota.com/588/Help-My-IOTA-balance-is-zero-steps-to-help-you-find-your-balance-v254?PageIndex=1

iota

@andrewg12345
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thanks mlouielu , how would i re attach using the transaction hash? thanks

@amikure
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amikure commented Nov 17, 2017 via email

@mvasagam
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mvasagam commented Nov 17, 2017 via email

@amikure
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amikure commented Nov 18, 2017 via email

@amikure
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amikure commented Nov 18, 2017 via email

@mike2k84
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mike2k84 commented Nov 25, 2017

hello, i have the same problem i just updated from 2.3.1 to the current version. 0 balance in my wallet. what i already did. i tryed to "attach to tangel" a few times and generate new adresses but nothing happen.

I also use the Reclaime Tool. but its UNCONFIRMED now for 8 hours i also tryed Reattach but nothing happend.

CAN ANYONE HELP ME PLEASE

@ivanbg8585
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I try everthing and start to think iota wallet just try to take all ours money this cant be serious 3 days I try to back my money from wallet to bitfinex ... I try any server any version on wallet . THIS CANT BE SERIOS I START TO THINK THIS FUCK STORY .... they try to fuck all

@CaseytJamesHughes
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Seems we all have issues with the IOTA wallet. I installed new wallet, did the reclaim (input old seed... then new seed)... my IOTA showed up.

image

But when I try to send them to Binance Exchange, the transaction does not complete. HELP!

@CaseytJamesHughes
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here's the screenshot in my Binance Exchange showing the transaction still not confirmed (after 3 days) ==>
image

... and here is the tangle information & visualization ==>

image

@skwaugh
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skwaugh commented Dec 7, 2017

My iota are being held by the IOTA Foundation. I have completed reclaim process three times. Installed, updated wallet. I am unable to even connect to the network w/ the light wallet.

What node are people using to successfully connect? IOTA's recent price appreciation is simply due to lies regarding partnerships + people being unable to access their funds. It's a scam.

@Tomi2k
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Tomi2k commented Dec 11, 2017

I am also really dissappointed. I invested in IOTA . I did nothing wrong, read all the articles for hours and tried generating adresses over 50+ , did the reclaim process. But still my IOTA wallet shows 0 balance. It is soo sad that the founders just leave us hanging here

@Tomi2k
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Tomi2k commented Dec 11, 2017

@skwaugh I used the bitfinex one. Just test some and try restarting the wallet. I also completed the reclaim process and my funds are still held by the iota foundation :(

@TheBossmann
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I would appreciate some help with my IOTA, it seems to be lost. I have recently updated from an early (old) version to 2.5.4. Logging in with my seed shows me a balance of 0 (zero).

I tried retach to tangle like 30 times, bit that does not help. Also I tried the reclaim tool, which I successfully ran through one, but no funds visible at my new Seed..

My original account holding are visible here:
https://thetangle.org/address/OQBCYYAUQHBNVROLZFACMHQBGLUQODVAUYKMEXSDVTHJKMT9QTR9WOBME9MGVUQF9NBXSXWHJNDRUMFSX

Also, I can see my holding here as:
OQBCYYAUQHBNVROLZFACMHQBGLUQODVAUYKMEXSDVTHJKMT9QTR9WOBME9MGVUQF9NBXSXWHJNDRUMFSX; 100; CURL_NOT_TRANSITIONED

Is it correct that account is now empty? If so, can I see where it went?

Please help :) Many many Thanks

@mike2k84
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hey bossmann. i have exactly the same problem. as i know they didnt start to process the reclaims...

https://forum.helloiota.com/1242/Reclaim-Status?PageIndex=16

so maybe after the start we get our balances back

@amikure
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amikure commented Dec 19, 2017 via email

@Tomi2k
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Tomi2k commented Dec 19, 2017

Hey Guys I have exactly the same problem!! My funds are also STILL MISSING! such a SHAME / SCAM

@juanzdev
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Same problem, 0 balance on my wallet, what is happening?

@TheBossmann
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Anyone found a solution or update on this problem with zero balances?

@ohrian
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ohrian commented Jan 3, 2018

People are sending themselves to the back of the refund line by creating all these new addresses. Just be patient. IOTA will place your funds back in your wallet hopefully by end of Jan '18.

@pranasblk
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pranasblk commented Jan 10, 2018

Suddenly It just started to work for me. I can connect from multiple locations and manage my transactions. Looks like infrastructure has improved recently. Consider using new wallet and "Promote" bundle if it's not confirmed I also using 15 depth level instead of default 14 in the node configuration.

@amikure
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amikure commented Jan 10, 2018

I still cannot get my balance back :**

@TheBossmann
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@pranasblk Did you also use the reclaim to or did you not? I'm currenty lost since my initial balance on my adress seems to be 0i.
https://thetangle.org/address/OQBCYYAUQHBNVROLZFACMHQBGLUQODVAUYKMEXSDVTHJKMT9QTR9WOBME9MGVUQF9NBXSXWHJNDRUMFSX

@pranasblk
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pranasblk commented Jan 10, 2018

@TheBossmann, I did not use reclaim tool. I used receive and creating new transactions reattach etc, getting API error messages and/or having troubles connecting to server (0i even after connecting).

It was real BETA quality, but looks like things have greatly improved in the last 1.5 months.

I'm thinking to start full node on Alibaba cloud to help the network. They are giving 300$ for trial.

@Tomi2k
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Tomi2k commented Jan 12, 2018 via email

@Tomi2k
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Tomi2k commented Jan 12, 2018 via email

@amikure
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amikure commented Jan 12, 2018

When did you receive your IOTA Tomi2k ?May I ask because I haven't so..

@TheBossmann
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Guys, you're saying your IOTA came back, thats great. Mine did not (yet). Question, does the status on the snapshot validation also say CURL_NOT_TRANSITIONED?

Second question, if my balance of my account appears as zero on the blockchain, can I expect it to ever get it back?
https://thetangle.org/address/OQBCYYAUQHBNVROLZFACMHQBGLUQODVAUYKMEXSDVTHJKMT9QTR9WOBME9MGVUQF9NBXSXWHJNDRUMFSX

@needcryptohelp
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Hi I have the same problem as well. When I type the address in my iota balance it does show up. I've already reattached to tangle 25 times when the number of transactions I made are only 10. Balance 0. What must I do?

@pranasblk
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pranasblk commented Feb 3, 2018 via email

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